Total complaints
2
Filed since XXXX
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows and under FDCPA 809 ( b ) you must validate's complaint history from CFPB public records. 2 consumers have filed complaints since XXXX. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since XXXX
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and under FDCPA 809 ( b ) you must validate's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| TX XXXX Wrong Address this address has no association with me and its inclusion violates FCRA 607 ( b ) which mandates that consumer reporting agencies follow reasonable procedures to assure maximum possible accuracy reporting a wrong address misrepresents my identity to potential lenders employers and insurers this false reporting has caused stress and humiliation and makes it look as if I have resided in places I never did I request this be deleted at once XXXX XXXX XXXX XXXX XXXX XXXX | 1 |
| TX XXXX Wrong Address this address does not belong to me I have never lived there or used this residence for any financial purpose yet it is being reported on my credit file this is a direct violation of FCRA 604 and 609 because the credit bureaus are required to maintain maximum possible accuracy and must not mix my personal information with another consumers record this false address damages my reputation and creates confusion and risk of identity theft I demand immediate deletion XXXX XXXX XXXX XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| which has not been done. | 2 |
| Issue | Complaints |
|---|---|
| no original agreement | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and under FDCPA 809 ( b ) you must validate has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and under FDCPA 809 ( b ) you must validate reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "TX XXXX Wrong Address this address has no association with me and its inclusion violates FCRA 607 ( b ) which mandates that consumer reporting agencies follow reasonable procedures to assure maximum possible accuracy reporting a wrong address misrepresents my identity to potential lenders employers and insurers this false reporting has caused stress and humiliation and makes it look as if I have resided in places I never did I request this be deleted at once XXXX XXXX XXXX XXXX XXXX XXXX", and the single most common underlying issue is "no original agreement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and under FDCPA 809 ( b ) you must validate: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and under FDCPA 809 ( b ) you must validate has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
and under FDCPA 809 ( b ) you must validate has a 0% timely response rate to CFPB complaints.
The most common issue reported against and under FDCPA 809 ( b ) you must validate is "no original agreement" in the "TX XXXX Wrong Address this address has no association with me and its inclusion violates FCRA 607 ( b ) which mandates that consumer reporting agencies follow reasonable procedures to assure maximum possible accuracy reporting a wrong address misrepresents my identity to potential lenders employers and insurers this false reporting has caused stress and humiliation and makes it look as if I have resided in places I never did I request this be deleted at once XXXX XXXX XXXX XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.