Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and ultimately they will not be following up. He noted that I was more than welcome to close out the account and open another one's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and ultimately they will not be following up. He noted that I was more than welcome to close out the account and open another one's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| another EFT in the amount of {$35.00} was deducted from my account by XXXX. This time they refused to assist and suggest I file a dispute with my bank. I filed a dispute with Capital One and they refused to investigate the transaction or even reach out to XXXX | 1 |
| State | Complaints |
|---|---|
| however I declined and instead wish to terminate my relationship with Capital One once this matter has been resolved. XXXX eagerly closed two of my savings account and advised me to call back once the pending transactions in the Checking Account were completed and he will close that one out as well.,,CAPITAL ONE FINANCIAL CORPORATION,MD,20912,,Consent provided,Web,2019-06-15,Closed with explanation,Yes,N/A,3276333 | 1 |
| Issue | Complaints |
|---|---|
| the security representative at Capital One | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and ultimately they will not be following up. He noted that I was more than welcome to close out the account and open another one has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and ultimately they will not be following up. He noted that I was more than welcome to close out the account and open another one reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "another EFT in the amount of {$35.00} was deducted from my account by XXXX. This time they refused to assist and suggest I file a dispute with my bank. I filed a dispute with Capital One and they refused to investigate the transaction or even reach out to XXXX", and the single most common underlying issue is "the security representative at Capital One".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and ultimately they will not be following up. He noted that I was more than welcome to close out the account and open another one: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and ultimately they will not be following up. He noted that I was more than welcome to close out the account and open another one has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and ultimately they will not be following up. He noted that I was more than welcome to close out the account and open another one has a 0% timely response rate to CFPB complaints.
The most common issue reported against and ultimately they will not be following up. He noted that I was more than welcome to close out the account and open another one is "the security representative at Capital One" in the "another EFT in the amount of {$35.00} was deducted from my account by XXXX. This time they refused to assist and suggest I file a dispute with my bank. I filed a dispute with Capital One and they refused to investigate the transaction or even reach out to XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.