Total complaints
9
Filed since Equi
2026 data Public-data reference. official source
and TransUnion
9 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
9 consumer complaints filed with the CFPB
This profile shows and TransUnion's complaint history from CFPB public records. 9 consumers have filed complaints since Equi. The company has a 0% timely response rate and has provided relief in 0% of cases.
9
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
Equi
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and TransUnion complaint mix by product
- GA XXXX 3 33.3% – 0% relief
- section 2 1 11.1% – 0% relief
- I request 1 11.1% – 0% relief
- I formally 1 11.1% – 0% relief
- I must 1 11.1% – 0% relief
- under FCRA 1 11.1% – 0% relief
- including a 1 11.1% – 0% relief
How and TransUnion's 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| GA XXXX Experian XXXX. XXXX XXXX XXXX | 3 |
| section 2 | 1 |
| I request that | 1 |
| I formally request full validation of this debt | 1 |
| I must suffer for his terrible actions. I did not make | 1 |
| under FCRA Section XXXX ( a ) ( XXXX ) | 1 |
| including a second form of government-issued ID. However | 1 |
Top States
| State | Complaints |
|---|---|
| This letter serves as a formal request for specific documentation regarding the methods used by your agency to validate the accuracy and completeness of information provided by creditors | 3 |
| lack my consent | 1 |
| of the removal of these fraudulent inquiries to ensure the accuracy of my credit file. | 1 |
| until you provide the requested validation TO ME. If you have already reported it | 1 |
| as proof from the US Federal Trade Commission that the account mentioned above is the result of identity theft and fraud. I have reports dating back to XXXX. I have been reporting this account to the FTC for almost a year | 1 |
| have neither obtained my consent nor adhered to this requirement. | 1 |
| as well as third-party agencies like XXXX. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| PA XXXX Subject : Request for Documentation of Validation Methods Disputed Account XXXX with XXXX XXXX XXXX ( FCRA | 3 |
| the financial institution | 1 |
| you remove them from my credit report immediately. Additionally | 1 |
| dates | 1 |
| or initiate this account. Unfortunately | 1 |
| the financial institutions - XXXX XXXX XXXX BANK | 1 |
| despite my submitting both an FTC Identity Theft Report and an official police report. XXXX 's response continues to ignore the core issuethat my account was compromised through identity theft | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and TransUnion
and TransUnion has accumulated 9 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 8 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Equi, and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and TransUnion reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "GA XXXX Experian XXXX. XXXX XXXX XXXX", and the single most common underlying issue is "PA XXXX Subject : Request for Documentation of Validation Methods Disputed Account XXXX with XXXX XXXX XXXX ( FCRA".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and TransUnion: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and TransUnion have?
and TransUnion has received 9 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and TransUnion respond to complaints on time?
and TransUnion has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and TransUnion?
The most common issue reported against and TransUnion is "PA XXXX Subject : Request for Documentation of Validation Methods Disputed Account XXXX with XXXX XXXX XXXX ( FCRA" in the "GA XXXX Experian XXXX. XXXX XXXX XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.
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