Total complaints
4
Filed since On X
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows and took care of the situation immediately. I was very appreciative of this!'s complaint history from CFPB public records. 4 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and took care of the situation immediately. I was very appreciative of this!'s 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a notification that I was 30 days late for my payment. I immediately called XXXX XXXX XXXX at XXXX and was transferred through to seven ( 7 ) individuals. I made my past due payment of {$160.00} that brought me back to current. I had asked if you all could please show me some grace as I had some issues with bills and I was deeply sorry for being late. I asked if they could remove the 30-day late status as it dropped my credit score by 60 points. After being transferred to two ( 2 ) other people | 1 |
| I received a notification that I was 30 days late for my payment. I immediately called XXXX XXXX XXXX at XXXX and was transferred through to seven ( 7 ) individuals. I made my past due payment of {$160.00} that brought me back to current. I had asked if you all could please show me some grace as I had some issues with bills and I was deeply sorry for being late. I asked if they could remove the 30-day late status as it dropped my credit score by XXXX points. After being transferred to two ( 2 ) other people | 1 |
| I received a notification that I was 30 days late for my payment. I immediately called Huntington National Bank at XXXX and was transferred through to seven ( 7 ) individuals. I made my past due payment of {$160.00} that brought me back to current. I had asked if you all could please show me some grace as I had some issues with bills and I was deeply sorry for being late. I asked if they could remove the 30-day late status as it dropped my credit score by XXXX XXXX After being transferred to two ( 2 ) other people | 1 |
| I received a notification that I was 30 days late for my payment. I immediately called XXXX XXXX XXXX at XXXX and was transferred through to seven ( 7 ) individuals. I made my past due payment of {$160.00} that brought me back to current. I had asked if you all could please show me some grace as I had some issues with bills and I was deeply sorry for being late. I asked if they could remove the 30-day late status as it dropped my credit score by XXXX points. After being transferred to two ( 2 ) other people | 1 |
| Issue | Complaints |
|---|---|
| in good faith | 4 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and took care of the situation immediately. I was very appreciative of this! has accumulated 4 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and took care of the situation immediately. I was very appreciative of this! reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a notification that I was 30 days late for my payment. I immediately called XXXX XXXX XXXX at XXXX and was transferred through to seven ( 7 ) individuals. I made my past due payment of {$160.00} that brought me back to current. I had asked if you all could please show me some grace as I had some issues with bills and I was deeply sorry for being late. I asked if they could remove the 30-day late status as it dropped my credit score by 60 points. After being transferred to two ( 2 ) other people", and the single most common underlying issue is "in good faith".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and took care of the situation immediately. I was very appreciative of this!: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and took care of the situation immediately. I was very appreciative of this! has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
and took care of the situation immediately. I was very appreciative of this! has a 0% timely response rate to CFPB complaints.
The most common issue reported against and took care of the situation immediately. I was very appreciative of this! is "in good faith" in the "I received a notification that I was 30 days late for my payment. I immediately called XXXX XXXX XXXX at XXXX and was transferred through to seven ( 7 ) individuals. I made my past due payment of {$160.00} that brought me back to current. I had asked if you all could please show me some grace as I had some issues with bills and I was deeply sorry for being late. I asked if they could remove the 30-day late status as it dropped my credit score by 60 points. After being transferred to two ( 2 ) other people" product category.
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