Total complaints
1
Filed since In X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and told him the whole situation. He explored why the policy never got issued in the first place's complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and told him the whole situation. He explored why the policy never got issued in the first place's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I received a letter stating I needed to provide flood insurance coverage again | 1 |
| State | Complaints |
|---|---|
| it seems New American Funding issued 2 checks for the same amount to XXXX then they put a stop payment on them which made them bounce. I call New American Funding to explain this newfound information and they all think I am crazy. The supervisor from the flood department was very condescending and made me feel like I was lying. I did call months ago | 1 |
| Issue | Complaints |
|---|---|
| there will be a premium charge for the lapse in coverage. We urge you to contact your insurance agent immediately and have them provide us with current written evidence of sufficient flood insurance coverage. Confused and now upset because they did purchase a flood policy for our home. Policy number : XXXX XXXX Policy Tracking ID : XXXX ). I call New American Funding and ask for a supervisor in the insurance department. The representative would not give me any information to identify him just his first name. He says our policy has a dwelling of {$20000.00}. At this point | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and told him the whole situation. He explored why the policy never got issued in the first place has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and told him the whole situation. He explored why the policy never got issued in the first place reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I received a letter stating I needed to provide flood insurance coverage again", and the single most common underlying issue is "there will be a premium charge for the lapse in coverage. We urge you to contact your insurance agent immediately and have them provide us with current written evidence of sufficient flood insurance coverage. Confused and now upset because they did purchase a flood policy for our home. Policy number : XXXX XXXX Policy Tracking ID : XXXX ). I call New American Funding and ask for a supervisor in the insurance department. The representative would not give me any information to identify him just his first name. He says our policy has a dwelling of {$20000.00}. At this point".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and told him the whole situation. He explored why the policy never got issued in the first place: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and told him the whole situation. He explored why the policy never got issued in the first place has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and told him the whole situation. He explored why the policy never got issued in the first place has a 0% timely response rate to CFPB complaints.
The most common issue reported against and told him the whole situation. He explored why the policy never got issued in the first place is "there will be a premium charge for the lapse in coverage. We urge you to contact your insurance agent immediately and have them provide us with current written evidence of sufficient flood insurance coverage. Confused and now upset because they did purchase a flood policy for our home. Policy number : XXXX XXXX Policy Tracking ID : XXXX ). I call New American Funding and ask for a supervisor in the insurance department. The representative would not give me any information to identify him just his first name. He says our policy has a dwelling of {$20000.00}. At this point" in the "I received a letter stating I needed to provide flood insurance coverage again" product category.
Read our methodology — how this data is sourced, computed, and verified.