and to please remove it. XXXX once again stated the police report that I Have from the XXXX police department is invalid and the only option I have is to get a new one or fax over the same police report again. I couldn't believe what I was hearing. I am distraught over this matter and as a consumer who's a victim of identity theft XXXX XXXX XXXX is refusing to help me with this matter. I've spoken with so many customer service reps and supervisors and they all tell me completely different things. No one is on the same page at this company

What the CFPB Record Shows About and to please remove it. XXXX once again stated the police report that I Have from the XXXX police department is invalid and the only option I have is to get a new one or fax over the same police report again. I couldn't believe what I was hearing. I am distraught over this matter and as a consumer who's a victim of identity theft XXXX XXXX XXXX is refusing to help me with this matter. I've spoken with so many customer service reps and supervisors and they all tell me completely different things. No one is on the same page at this company

and to please remove it. XXXX once again stated the police report that I Have from the XXXX police department is invalid and the only option I have is to get a new one or fax over the same police report again. I couldn't believe what I was hearing. I am distraught over this matter and as a consumer who's a victim of identity theft XXXX XXXX XXXX is refusing to help me with this matter. I've spoken with so many customer service reps and supervisors and they all tell me completely different things. No one is on the same page at this company has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XXXX, and the most recent logged activity is XXXX state, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and to please remove it. XXXX once again stated the police report that I Have from the XXXX police department is invalid and the only option I have is to get a new one or fax over the same police report again. I couldn't believe what I was hearing. I am distraught over this matter and as a consumer who's a victim of identity theft XXXX XXXX XXXX is refusing to help me with this matter. I've spoken with so many customer service reps and supervisors and they all tell me completely different things. No one is on the same page at this company reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "that he see 's my police report on file but that is invalid as well and that the investigation is complete. I asked XXXX how can a police report be invalid? He stated it was blurry", and the single most common underlying issue is "he could not give me any more expiation. He advised me to get a new police report for the same matter and send it back in and they will reinvestigate The matter".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and to please remove it. XXXX once again stated the police report that I Have from the XXXX police department is invalid and the only option I have is to get a new one or fax over the same police report again. I couldn't believe what I was hearing. I am distraught over this matter and as a consumer who's a victim of identity theft XXXX XXXX XXXX is refusing to help me with this matter. I've spoken with so many customer service reps and supervisors and they all tell me completely different things. No one is on the same page at this company: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.