Total complaints
1
Filed since Upon
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and to be treated equally under relevant law. The orders seek to understand the robustness with which payment platforms prioritize consumer protection under law. Finally's complaint history from CFPB public records. 1 consumers have filed complaints since Upon. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Upon
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and to be treated equally under relevant law. The orders seek to understand the robustness with which payment platforms prioritize consumer protection under law. Finally's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| banks are responsible for reimbursing customers in full when an unauthorized transaction takes place and the transaction is reported within 60 days. Furthermore | 1 |
| State | Complaints |
|---|---|
| there is precedent for multiple banks including Wells Fargo | 1 |
| Issue | Complaints |
|---|---|
| an unauthorized EFT includes a transfer initiated by a person who obtained the access device from the consumer through fraud or robbery '' and an unauthorized EFT is when a consumer is fraudulently induced into sharing account access information with a third party | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and to be treated equally under relevant law. The orders seek to understand the robustness with which payment platforms prioritize consumer protection under law. Finally has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Upon, and the most recent logged activity is Upon subse, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and to be treated equally under relevant law. The orders seek to understand the robustness with which payment platforms prioritize consumer protection under law. Finally reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "banks are responsible for reimbursing customers in full when an unauthorized transaction takes place and the transaction is reported within 60 days. Furthermore", and the single most common underlying issue is "an unauthorized EFT includes a transfer initiated by a person who obtained the access device from the consumer through fraud or robbery '' and an unauthorized EFT is when a consumer is fraudulently induced into sharing account access information with a third party".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and to be treated equally under relevant law. The orders seek to understand the robustness with which payment platforms prioritize consumer protection under law. Finally: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and to be treated equally under relevant law. The orders seek to understand the robustness with which payment platforms prioritize consumer protection under law. Finally has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and to be treated equally under relevant law. The orders seek to understand the robustness with which payment platforms prioritize consumer protection under law. Finally has a 0% timely response rate to CFPB complaints.
The most common issue reported against and to be treated equally under relevant law. The orders seek to understand the robustness with which payment platforms prioritize consumer protection under law. Finally is "an unauthorized EFT includes a transfer initiated by a person who obtained the access device from the consumer through fraud or robbery '' and an unauthorized EFT is when a consumer is fraudulently induced into sharing account access information with a third party" in the "banks are responsible for reimbursing customers in full when an unauthorized transaction takes place and the transaction is reported within 60 days. Furthermore" product category.
Read our methodology — how this data is sourced, computed, and verified.