Total complaints
1
Filed since 2. A
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and time wasted traveling to branches and writing follow-ups 6. Urgency PNC promised to issue a check within 10 business days of closing my account. That timeline has long passed's complaint history from CFPB public records. 1 consumers have filed complaints since 2. A. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since 2. A
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and time wasted traveling to branches and writing follow-ups 6. Urgency PNC promised to issue a check within 10 business days of closing my account. That timeline has long passed's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| including XXXX XXXX I sent a formal written demand via XXXX I made several phone calls and sent emails asking for status updates I requested my account be closed and a refund check issued I have received no detailed explanation | 1 |
| State | Complaints |
|---|---|
| and I still have no access to my funds. I am requesting your immediate help in resolving this issue and holding PNC accountable,,PNC Bank N.A.,CA,94066,Servicemember,Consent provided,Web,2025-08-04,Closed with explanation,Yes,N/A,15077225 | 1 |
| Issue | Complaints |
|---|---|
| and no refund to date 3. Supporting Documents ( Available to Upload ) Cashiers check deposit proof from XXXX XXXX Account closure letters dated XX/XX/XXXX and XXXX XXXX Copy of my XXXX letter to PNC requesting release of funds Screenshots of similar case successfully resolved via CFPB and OCC Timeline and written notes of my communications and visits 4. Resolution Requested I respectfully request that PNC Bank be required to : 1. Release and mail my {$200000.00} check immediately 2. Provide written confirmation and tracking information 3. Explain in writing the reasons behind the prolonged hold and the XXXX placement 4. Ensure no negative reporting is made to XXXX or credit bureaus due to this issue 5. Harm Caused I have lost access to a large sum of money for over three months PNC failed to provide proper notice | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and time wasted traveling to branches and writing follow-ups 6. Urgency PNC promised to issue a check within 10 business days of closing my account. That timeline has long passed has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2. A, and the most recent logged activity is 2. Attempt, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and time wasted traveling to branches and writing follow-ups 6. Urgency PNC promised to issue a check within 10 business days of closing my account. That timeline has long passed reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including XXXX XXXX I sent a formal written demand via XXXX I made several phone calls and sent emails asking for status updates I requested my account be closed and a refund check issued I have received no detailed explanation", and the single most common underlying issue is "and no refund to date 3. Supporting Documents ( Available to Upload ) Cashiers check deposit proof from XXXX XXXX Account closure letters dated XX/XX/XXXX and XXXX XXXX Copy of my XXXX letter to PNC requesting release of funds Screenshots of similar case successfully resolved via CFPB and OCC Timeline and written notes of my communications and visits 4. Resolution Requested I respectfully request that PNC Bank be required to : 1. Release and mail my {$200000.00} check immediately 2. Provide written confirmation and tracking information 3. Explain in writing the reasons behind the prolonged hold and the XXXX placement 4. Ensure no negative reporting is made to XXXX or credit bureaus due to this issue 5. Harm Caused I have lost access to a large sum of money for over three months PNC failed to provide proper notice".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and time wasted traveling to branches and writing follow-ups 6. Urgency PNC promised to issue a check within 10 business days of closing my account. That timeline has long passed: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and time wasted traveling to branches and writing follow-ups 6. Urgency PNC promised to issue a check within 10 business days of closing my account. That timeline has long passed has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and time wasted traveling to branches and writing follow-ups 6. Urgency PNC promised to issue a check within 10 business days of closing my account. That timeline has long passed has a 0% timely response rate to CFPB complaints.
The most common issue reported against and time wasted traveling to branches and writing follow-ups 6. Urgency PNC promised to issue a check within 10 business days of closing my account. That timeline has long passed is "and no refund to date 3. Supporting Documents ( Available to Upload ) Cashiers check deposit proof from XXXX XXXX Account closure letters dated XX/XX/XXXX and XXXX XXXX Copy of my XXXX letter to PNC requesting release of funds Screenshots of similar case successfully resolved via CFPB and OCC Timeline and written notes of my communications and visits 4. Resolution Requested I respectfully request that PNC Bank be required to : 1. Release and mail my {$200000.00} check immediately 2. Provide written confirmation and tracking information 3. Explain in writing the reasons behind the prolonged hold and the XXXX placement 4. Ensure no negative reporting is made to XXXX or credit bureaus due to this issue 5. Harm Caused I have lost access to a large sum of money for over three months PNC failed to provide proper notice" in the "including XXXX XXXX I sent a formal written demand via XXXX I made several phone calls and sent emails asking for status updates I requested my account be closed and a refund check issued I have received no detailed explanation" product category.
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