Total complaints
3
Filed since I ha
2026 data Public-data reference. official source
and thus
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows and thus's complaint history from CFPB public records. 3 consumers have filed complaints since I ha. The company has a 0% timely response rate and has provided relief in 0% of cases.
3
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
3
States Active
I ha
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and thus complaint mix by product
- I took 1 33.3% – 0% relief
- including but 1 33.3% – 0% relief
- I became 1 33.3% – 0% relief
How and thus's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I took out a loan with Santander USA | 1 |
| including but not limited to : Incorrect addresses Inaccurate names or aliases Erroneous employment information I demand the immediate investigation | 1 |
| I became an American Express cardholder | 1 |
Top States
| State | Complaints |
|---|---|
| XXXX XXXX became my new lender and lien holder. Months prior to paying XXXX XXXX 's loan off | 1 |
| this personal information is inaccurate and incomplete. I urge you to take prompt action in removing this information from my credit report | 1 |
| not as easy to spend so much on. However | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I had it refinanced with XXXX XXXX for a lower interest rate. On XX/XX/2013 | 1 |
| and deletion of all inaccurate personal data as required under 15 U.S.C. 1681i ( a ). - This is not a requestit is a demand. Either you comply with your legal obligations and rectify these violations | 1 |
| which had a promotion awarding XXXX bonus membership rewards points if I spent XXXX within the first 2 or 3 months. Throughout the years | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and thus
and thus has accumulated 3 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ha, and the most recent logged activity is More than , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and thus reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I took out a loan with Santander USA", and the single most common underlying issue is "I had it refinanced with XXXX XXXX for a lower interest rate. On XX/XX/2013".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and thus: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and thus have?
and thus has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and thus respond to complaints on time?
and thus has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and thus?
The most common issue reported against and thus is "I had it refinanced with XXXX XXXX for a lower interest rate. On XX/XX/2013" in the "I took out a loan with Santander USA" product category.
Read our methodology — how this data is sourced, computed, and verified.
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