Total complaints
2
Filed since XX/X
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows and threats thru the mail's complaint history from CFPB public records. 2 consumers have filed complaints since XX/X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since XX/X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and threats thru the mail's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| on the XXXX XXXX Amex. This was my only leg to stand on when it came to getting their attention. It worked | 1 |
| on the XXXX XXXX XXXX. This was my only leg to stand on when it came to getting their attention. It worked | 1 |
| State | Complaints |
|---|---|
| mail that came every day | 2 |
| Issue | Complaints |
|---|---|
| i accepted an agreement where I would pay around {$1200.00} per month on the four cards in one lump sum payment each month. Obviously this was done under diress and without any assistance from their side or the ability to secure an attorney as i could not afford to put money in that direction recovering from the disaster. I hoped this would stabalize the issue long enough for me to focus on my other pressing needs | 2 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and threats thru the mail has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and threats thru the mail reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on the XXXX XXXX Amex. This was my only leg to stand on when it came to getting their attention. It worked", and the single most common underlying issue is "i accepted an agreement where I would pay around {$1200.00} per month on the four cards in one lump sum payment each month. Obviously this was done under diress and without any assistance from their side or the ability to secure an attorney as i could not afford to put money in that direction recovering from the disaster. I hoped this would stabalize the issue long enough for me to focus on my other pressing needs".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and threats thru the mail: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and threats thru the mail has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
and threats thru the mail has a 0% timely response rate to CFPB complaints.
The most common issue reported against and threats thru the mail is "i accepted an agreement where I would pay around {$1200.00} per month on the four cards in one lump sum payment each month. Obviously this was done under diress and without any assistance from their side or the ability to secure an attorney as i could not afford to put money in that direction recovering from the disaster. I hoped this would stabalize the issue long enough for me to focus on my other pressing needs" in the "on the XXXX XXXX Amex. This was my only leg to stand on when it came to getting their attention. It worked" product category.
Read our methodology — how this data is sourced, computed, and verified.