Total complaints
1
Filed since In o
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and though it could be possible that SPS loses a lot of our documents on a regular basis ; a more likely explanation deserves to be checked by CFPB's complaint history from CFPB public records. 1 consumers have filed complaints since In o. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since In o
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and though it could be possible that SPS loses a lot of our documents on a regular basis ; a more likely explanation deserves to be checked by CFPB's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| SPS has been processing our Assistance Review Application for the best part of a year. My wife and I requested an Assistance Review last XXXX 2015 when our income increased to prevent a foreclosure on our home of 17 years. We originally submitted over XXXX ( XXXX ) pages of documents that SPS requested including their Application and Affidavitt. Since then | 1 |
| State | Complaints |
|---|---|
| as we have heard that this same frustration happens to other borrowers in our same position. It appears that there is a system of DUAL TRACKING that the Banks are using to file and continue a Foreclosure Action against their borrowers in the Courts while a separate entity such as SPS is processing their borrowers ' Assistance Review Applications. This serves the purpose of circunventing or nullifying the USA Department of the Treasury | 1 |
| Issue | Complaints |
|---|---|
| more often than a on monthly. In many cases they request additional documents that we sent and SPS received 30 or 60 days prior. We always mail the documents they request with a detailed cover letter via Registered Mail with Return Receipt required ( see Attachments ) so we can verify if and when SPS received them. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and though it could be possible that SPS loses a lot of our documents on a regular basis ; a more likely explanation deserves to be checked by CFPB has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In o, and the most recent logged activity is In our cas, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and though it could be possible that SPS loses a lot of our documents on a regular basis ; a more likely explanation deserves to be checked by CFPB reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "SPS has been processing our Assistance Review Application for the best part of a year. My wife and I requested an Assistance Review last XXXX 2015 when our income increased to prevent a foreclosure on our home of 17 years. We originally submitted over XXXX ( XXXX ) pages of documents that SPS requested including their Application and Affidavitt. Since then", and the single most common underlying issue is "more often than a on monthly. In many cases they request additional documents that we sent and SPS received 30 or 60 days prior. We always mail the documents they request with a detailed cover letter via Registered Mail with Return Receipt required ( see Attachments ) so we can verify if and when SPS received them. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and though it could be possible that SPS loses a lot of our documents on a regular basis ; a more likely explanation deserves to be checked by CFPB: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and though it could be possible that SPS loses a lot of our documents on a regular basis ; a more likely explanation deserves to be checked by CFPB has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and though it could be possible that SPS loses a lot of our documents on a regular basis ; a more likely explanation deserves to be checked by CFPB has a 0% timely response rate to CFPB complaints.
The most common issue reported against and though it could be possible that SPS loses a lot of our documents on a regular basis ; a more likely explanation deserves to be checked by CFPB is "more often than a on monthly. In many cases they request additional documents that we sent and SPS received 30 or 60 days prior. We always mail the documents they request with a detailed cover letter via Registered Mail with Return Receipt required ( see Attachments ) so we can verify if and when SPS received them. However" in the "SPS has been processing our Assistance Review Application for the best part of a year. My wife and I requested an Assistance Review last XXXX 2015 when our income increased to prevent a foreclosure on our home of 17 years. We originally submitted over XXXX ( XXXX ) pages of documents that SPS requested including their Application and Affidavitt. Since then" product category.
Read our methodology — how this data is sourced, computed, and verified.