Total complaints
1
Filed since So I
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and they state I probably checked their rates in XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since So I. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So I
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and they state I probably checked their rates in XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and it says it is suspended. I then ask why it is suspended and they say they can't say for legal reasons ''. I then ask why their phone service says I have more than one account | 1 |
| State | Complaints |
|---|---|
| and an account was created ( without my knowledge ) to do that. And the account was suspended because I did not complete the loan application in XXXX. They state that they can't do anything about that | 1 |
| Issue | Complaints |
|---|---|
| the representative then states they see that there are two accounts with my information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and they state I probably checked their rates in XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So I, and the most recent logged activity is So I call , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and they state I probably checked their rates in XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and it says it is suspended. I then ask why it is suspended and they say they can't say for legal reasons ''. I then ask why their phone service says I have more than one account", and the single most common underlying issue is "the representative then states they see that there are two accounts with my information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and they state I probably checked their rates in XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and they state I probably checked their rates in XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and they state I probably checked their rates in XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against and they state I probably checked their rates in XXXX is "the representative then states they see that there are two accounts with my information" in the "and it says it is suspended. I then ask why it is suspended and they say they can't say for legal reasons ''. I then ask why their phone service says I have more than one account" product category.
Read our methodology — how this data is sourced, computed, and verified.