and they sent me a link to get onto the site. That is when I learned that the mortgage has been showing a negative balance since XXXX XXXX XXXX. ( however the negative sign is so small and at the end of the number it is hard to see ). Why were they sending money back to me? I went back and I don't see anywhere in the escrow records that I gave them XXXX

What the CFPB Record Shows About and they sent me a link to get onto the site. That is when I learned that the mortgage has been showing a negative balance since XXXX XXXX XXXX. ( however the negative sign is so small and at the end of the number it is hard to see ). Why were they sending money back to me? I went back and I don't see anywhere in the escrow records that I gave them XXXX

and they sent me a link to get onto the site. That is when I learned that the mortgage has been showing a negative balance since XXXX XXXX XXXX. ( however the negative sign is so small and at the end of the number it is hard to see ). Why were they sending money back to me? I went back and I don't see anywhere in the escrow records that I gave them XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This is a , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and they sent me a link to get onto the site. That is when I learned that the mortgage has been showing a negative balance since XXXX XXXX XXXX. ( however the negative sign is so small and at the end of the number it is hard to see ). Why were they sending money back to me? I went back and I don't see anywhere in the escrow records that I gave them XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I gave them that amount out of my XXXX XXXX XXXX XXXX account. I have a copy of that. Then.in XXXX", and the single most common underlying issue is "XXXX for XXXX {$360.00}. I am afraid to cash it and have not cashed it. I was having a horrible time getting onto the Truist site on the internet. I would put in all my information and they would say it was the wrong information when it wasn't. So.in XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and they sent me a link to get onto the site. That is when I learned that the mortgage has been showing a negative balance since XXXX XXXX XXXX. ( however the negative sign is so small and at the end of the number it is hard to see ). Why were they sending money back to me? I went back and I don't see anywhere in the escrow records that I gave them XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.