Total complaints
1
Filed since On X
2026 data Public-data reference. official source
and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case complaint mix by product
- XXXX XXXX 1 100.0% – 0% relief
How and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| XXXX XXXX XXXX | 1 |
Top States
| State | Complaints |
|---|---|
| since a fraudulent loan had been taken out in our daughter 's name more than three weeks after we were told by USAA that the accounts were secured | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Texas XXXX. This letter stated that a consumer loan taken out in her name had an overdue loan payment of {$840.00}. This loan | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case
and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX XXXX", and the single most common underlying issue is "Texas XXXX. This letter stated that a consumer loan taken out in her name had an overdue loan payment of {$840.00}. This loan".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case have?
and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case respond to complaints on time?
and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case?
The most common issue reported against and they put us through to the loan department. That person put the information we provided her into another report and said someone would call me back in about three days to confirm that the matter was cleared up and the accounts finally closed. Not trusting this to be the case is "Texas XXXX. This letter stated that a consumer loan taken out in her name had an overdue loan payment of {$840.00}. This loan" in the "XXXX XXXX XXXX" product category.
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