Total complaints
1
Filed since No r
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and they could n't find any prof of mail sent certified. Therefore's complaint history from CFPB public records. 1 consumers have filed complaints since No r. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since No r
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and they could n't find any prof of mail sent certified. Therefore's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I believed that it was sufficient for the mortgage company to be satisfied with.After I saw in my mortgage statements a new charge under escrow '' description for : {$18.00} that I was questioned it since it never appeared before. When the mortgage company informed me that it was for inside insurance that they replaced on my expense | 1 |
| State | Complaints |
|---|---|
| I 've asked them to remove these extra charges from my account since I never received any request to do any of the inside insurance on top of the other insurance through the XXXX that I have for many years. They insist to charge me any way even though I already bought an inside insurance from XXXX/XXXX/XXXX through XXXX/XXXX/XXXX and paid for it the whole year in advance. They still wanted me to pay for a previous letter ( that I never saw or received ) from XX/XX/XXXX until : XX/XX/XXXX. I told them that a demand like it seems very injustice and wrong to automatically impose on my bill. They still claimed that they could n't reverse these charges for me since they 've sent me few letters to pick an insurance company ahead of their start up charges time | 1 |
| Issue | Complaints |
|---|---|
| I was very disappointed and surprised how could they automatically do it without my agreement to accept the new demand from them. I called to question this sudden extra new charge by them | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and they could n't find any prof of mail sent certified. Therefore has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to No r, and the most recent logged activity is No request, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and they could n't find any prof of mail sent certified. Therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I believed that it was sufficient for the mortgage company to be satisfied with.After I saw in my mortgage statements a new charge under escrow '' description for : {$18.00} that I was questioned it since it never appeared before. When the mortgage company informed me that it was for inside insurance that they replaced on my expense", and the single most common underlying issue is "I was very disappointed and surprised how could they automatically do it without my agreement to accept the new demand from them. I called to question this sudden extra new charge by them".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and they could n't find any prof of mail sent certified. Therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and they could n't find any prof of mail sent certified. Therefore has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and they could n't find any prof of mail sent certified. Therefore has a 0% timely response rate to CFPB complaints.
The most common issue reported against and they could n't find any prof of mail sent certified. Therefore is "I was very disappointed and surprised how could they automatically do it without my agreement to accept the new demand from them. I called to question this sudden extra new charge by them" in the "I believed that it was sufficient for the mortgage company to be satisfied with.After I saw in my mortgage statements a new charge under escrow '' description for : {$18.00} that I was questioned it since it never appeared before. When the mortgage company informed me that it was for inside insurance that they replaced on my expense" product category.
Read our methodology — how this data is sourced, computed, and verified.