Total complaints
1
Filed since I co
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and they apologize but tell me there are no other options. I have received calls from their collectors even while attending church on Sundays. I asked them to stop multiple times and they disregarded my requests. If the minimum payment had been $ XXXX I would have had no issue paying it's complaint history from CFPB public records. 1 consumers have filed complaints since I co. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I co
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and they apologize but tell me there are no other options. I have received calls from their collectors even while attending church on Sundays. I asked them to stop multiple times and they disregarded my requests. If the minimum payment had been $ XXXX I would have had no issue paying it's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| it was my understanding that my father took out a small student loan of about {$13000.00} with Discover to supplement my federal loan package to afford me the ability to complete my XXXX XXXX XXXX at XXXX University. The application process was completed by my father and it was my understanding that this private loan was similar to the Parent PLUS loans he also applied for on my behalf. I had no knowledge of the conditions of this loan. I have explained my circumstances to more than one Discover XXXX XXXX representatives. At one point | 1 |
| State | Complaints |
|---|---|
| but they insisted this was not possible and any partial payments I made would have no effect on my minimum monthly payments | 1 |
| Issue | Complaints |
|---|---|
| and informed me that they would re-evaluate my repayment options once this period ended. When the period ended | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and they apologize but tell me there are no other options. I have received calls from their collectors even while attending church on Sundays. I asked them to stop multiple times and they disregarded my requests. If the minimum payment had been $ XXXX I would have had no issue paying it has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I co, and the most recent logged activity is I continue, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and they apologize but tell me there are no other options. I have received calls from their collectors even while attending church on Sundays. I asked them to stop multiple times and they disregarded my requests. If the minimum payment had been $ XXXX I would have had no issue paying it reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "it was my understanding that my father took out a small student loan of about {$13000.00} with Discover to supplement my federal loan package to afford me the ability to complete my XXXX XXXX XXXX at XXXX University. The application process was completed by my father and it was my understanding that this private loan was similar to the Parent PLUS loans he also applied for on my behalf. I had no knowledge of the conditions of this loan. I have explained my circumstances to more than one Discover XXXX XXXX representatives. At one point", and the single most common underlying issue is "and informed me that they would re-evaluate my repayment options once this period ended. When the period ended".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and they apologize but tell me there are no other options. I have received calls from their collectors even while attending church on Sundays. I asked them to stop multiple times and they disregarded my requests. If the minimum payment had been $ XXXX I would have had no issue paying it: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and they apologize but tell me there are no other options. I have received calls from their collectors even while attending church on Sundays. I asked them to stop multiple times and they disregarded my requests. If the minimum payment had been $ XXXX I would have had no issue paying it has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and they apologize but tell me there are no other options. I have received calls from their collectors even while attending church on Sundays. I asked them to stop multiple times and they disregarded my requests. If the minimum payment had been $ XXXX I would have had no issue paying it has a 0% timely response rate to CFPB complaints.
The most common issue reported against and they apologize but tell me there are no other options. I have received calls from their collectors even while attending church on Sundays. I asked them to stop multiple times and they disregarded my requests. If the minimum payment had been $ XXXX I would have had no issue paying it is "and informed me that they would re-evaluate my repayment options once this period ended. When the period ended" in the "it was my understanding that my father took out a small student loan of about {$13000.00} with Discover to supplement my federal loan package to afford me the ability to complete my XXXX XXXX XXXX at XXXX University. The application process was completed by my father and it was my understanding that this private loan was similar to the Parent PLUS loans he also applied for on my behalf. I had no knowledge of the conditions of this loan. I have explained my circumstances to more than one Discover XXXX XXXX representatives. At one point" product category.
Read our methodology — how this data is sourced, computed, and verified.