Total complaints
13
Filed since 3. R
13 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
13 consumer complaints filed with the CFPB
This profile shows and therefore's complaint history from CFPB public records. 13 consumers have filed complaints since 3. R. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
13
Filed since 3. R
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and therefore's 13 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| as well as XXXX | 3 |
| they have sent confusing and inaccurate data regarding the amount owed. Please see attached that shows what all 3 credit bureaus are reporting | 2 |
| any entity must obtain written consent from an individual before furnishing their information to credit reporting agencies. In this case | 1 |
| preventing them from reaching a human who can actually solve their problems. There is often no way to say I need something else '' if a customer has unique needs | 1 |
| again on XX/XX/20 and on XX/XX/20 to American Express BlueBird proving that I had received {$0.00} cash except for a receipt showing that the transaction had been failed. As of today | 1 |
| I received {$14000.00} of VA Disability. Less {$7000.00} for auto-transfer and {$410.00} remaining in the account | 1 |
| I would like to bring to your attention the fact that Amsher Collection Services | 1 |
| I sought to remedy and resolve the matter with Speedy Cash respectfully asking for a correction of the problem. To resolve the matter | 1 |
| on XX/XX/XXXX | 1 |
| I have the right to request a reinvestigation of any information I believe to be incorrect or inaccurate on my credit report. The lack of an adequate response in previous dispute rounds raises concerns regarding Equifaxs compliance with this section. I demand that you immediately review and correct this information | 1 |
| State | Complaints |
|---|---|
| all reporting must cease immediately. | 3 |
| the XXXXXXXX XXXX XXXX chargeoff must be removed according to the Fair Credit Reporting Act ( FCRA ). | 2 |
| the information should not be reported on my credit profile. According to the Fair Credit Reporting Act ( FCRA ) | 1 |
| the customer has no way to opt out or avoid this service. This appears to be an abusive act or practice. When attempting to contact the company by phone | 1 |
| my prepaid account should have received a credit for a {$400.00} that had been previously debited in error. As the ATM machine could be faulty or potentially been compromised | 1 |
| exposing the account to further fraud. There appears to be very little information available from US Bank. | 1 |
| I believe that they are in violation of this provision. | 1 |
| I will be binded to two withdrawals each month - which I did not authorize. | 1 |
| had no chance to rectify the matter | 1 |
| I request their removal. | 1 |
| Issue | Complaints |
|---|---|
| I would have overpaid what I owed | 2 |
| XXXX | 2 |
| and these negative items were added to my credit report without my consent | 1 |
| adding further delays. The bot is an endless | 1 |
| TransUnion | 1 |
| or any proof such as video footage as to whether any cash had been dispensed from the machine. Although I did return to the store to dispute a failed transaction | 1 |
| the bank did not reply. A second incident occurred on XXXX XXXX | 1 |
| Charter Communications | 1 |
| since I did not authorize the premature withdrawal. I offered a solution to resolve my dispute | 1 |
| I got a message from XXXX XXXX letting me know that there are derogatory marks on my credit. I nearly forgot about the problem | 1 |
| if | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and therefore has accumulated 13 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 11 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 3. R, and the most recent logged activity is personal i, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and therefore reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "as well as XXXX", and the single most common underlying issue is "I would have overpaid what I owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and therefore: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and therefore has received 13 consumer complaints filed with the Consumer Financial Protection Bureau.
and therefore has a 0% timely response rate to CFPB complaints.
The most common issue reported against and therefore is "I would have overpaid what I owed" in the "as well as XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.