Total complaints
1
Filed since I wa
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and there seems to be no way out.,,AES/PHEAA,NC,283XX,,Consent provided,Web,2016-08-23,Closed with explanation,Yes,No,2077039's complaint history from CFPB public records. 1 consumers have filed complaints since I wa. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I wa
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and there seems to be no way out.,,AES/PHEAA,NC,283XX,,Consent provided,Web,2016-08-23,Closed with explanation,Yes,No,2077039's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and sent a notice from AES that I was XXXX 130 days delinquent and the entire loan amount was being called due. I have made four payments since that time | 1 |
| Issue | Complaints |
|---|---|
| but AES and XXXX XXXX have repeatedly denied my requests stating that my account is too delinquent. I was told that 150 days is the maximum allowed for this deferment to be applied | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and there seems to be no way out.,,AES/PHEAA,NC,283XX,,Consent provided,Web,2016-08-23,Closed with explanation,Yes,No,2077039 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I wa, and the most recent logged activity is I was repo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and there seems to be no way out.,,AES/PHEAA,NC,283XX,,Consent provided,Web,2016-08-23,Closed with explanation,Yes,No,2077039 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and sent a notice from AES that I was XXXX 130 days delinquent and the entire loan amount was being called due. I have made four payments since that time", and the single most common underlying issue is "but AES and XXXX XXXX have repeatedly denied my requests stating that my account is too delinquent. I was told that 150 days is the maximum allowed for this deferment to be applied".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and there seems to be no way out.,,AES/PHEAA,NC,283XX,,Consent provided,Web,2016-08-23,Closed with explanation,Yes,No,2077039: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and there seems to be no way out.,,AES/PHEAA,NC,283XX,,Consent provided,Web,2016-08-23,Closed with explanation,Yes,No,2077039 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and there seems to be no way out.,,AES/PHEAA,NC,283XX,,Consent provided,Web,2016-08-23,Closed with explanation,Yes,No,2077039 has a 0% timely response rate to CFPB complaints.
The most common issue reported against and there seems to be no way out.,,AES/PHEAA,NC,283XX,,Consent provided,Web,2016-08-23,Closed with explanation,Yes,No,2077039 is "but AES and XXXX XXXX have repeatedly denied my requests stating that my account is too delinquent. I was told that 150 days is the maximum allowed for this deferment to be applied" in the "and sent a notice from AES that I was XXXX 130 days delinquent and the entire loan amount was being called due. I have made four payments since that time" product category.
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