Total complaints
1
Filed since Paid
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and then made a payment on XXXX/XXXX/15's complaint history from CFPB public records. 1 consumers have filed complaints since Paid. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Paid
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and then made a payment on XXXX/XXXX/15's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was informed that I would incur another {$25.00} late fee | 1 |
| State | Complaints |
|---|---|
| ( XXXX day prior to my statement closing date ) I would not have to pay the late fee. IS THAT RIDICULOUS? Why does any agency allow such a practice? There is no fairness or protection for the consumer against companies that do this kind of thing. If I am the first consumer to bring this to the agency 's attention | 1 |
| Issue | Complaints |
|---|---|
| but suppose I refuse that late fee payment | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and then made a payment on XXXX/XXXX/15 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Paid, and the most recent logged activity is Paid XXXX/, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and then made a payment on XXXX/XXXX/15 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was informed that I would incur another {$25.00} late fee", and the single most common underlying issue is "but suppose I refuse that late fee payment".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and then made a payment on XXXX/XXXX/15: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and then made a payment on XXXX/XXXX/15 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and then made a payment on XXXX/XXXX/15 has a 0% timely response rate to CFPB complaints.
The most common issue reported against and then made a payment on XXXX/XXXX/15 is "but suppose I refuse that late fee payment" in the "I was informed that I would incur another {$25.00} late fee" product category.
Read our methodology — how this data is sourced, computed, and verified.