Total complaints
1
Filed since When
2026 data Public-data reference. official source
and then instead of forbearance or deferment
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and then instead of forbearance or deferment's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
When
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and then instead of forbearance or deferment complaint mix by product
- at that 1 100.0% – 0% relief
How and then instead of forbearance or deferment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| at that time it said make your payments | 1 |
Top States
| State | Complaints |
|---|---|
| I should have had my income based plans readjusted based on either lower or no income so there was no break in my payments. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I read it says to verify the employment yearly. This information was not made readily available by either Navient or anyone. Prior to my illness and falling behind on my loans in 2013 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and then instead of forbearance or deferment
and then instead of forbearance or deferment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I fir, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and then instead of forbearance or deferment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "at that time it said make your payments", and the single most common underlying issue is "I read it says to verify the employment yearly. This information was not made readily available by either Navient or anyone. Prior to my illness and falling behind on my loans in 2013".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and then instead of forbearance or deferment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and then instead of forbearance or deferment have?
and then instead of forbearance or deferment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and then instead of forbearance or deferment respond to complaints on time?
and then instead of forbearance or deferment has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and then instead of forbearance or deferment?
The most common issue reported against and then instead of forbearance or deferment is "I read it says to verify the employment yearly. This information was not made readily available by either Navient or anyone. Prior to my illness and falling behind on my loans in 2013" in the "at that time it said make your payments" product category.
Read our methodology — how this data is sourced, computed, and verified.
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