and then I asked her to please close the account. She said she would not close it because she could not verify my phone number.

What the CFPB Record Shows About and then I asked her to please close the account. She said she would not close it because she could not verify my phone number.

and then I asked her to please close the account. She said she would not close it because she could not verify my phone number. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to XX/X, and the most recent logged activity is XX/XX/18 :, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and then I asked her to please close the account. She said she would not close it because she could not verify my phone number. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I got through to a representative who then transferred me to the department that could remove the block", and the single most common underlying issue is "even though I was calling them from said phone number and they could see that. The representative said they would not remove the block until they could verify my phone number".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and then I asked her to please close the account. She said she would not close it because she could not verify my phone number.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.