Total complaints
1
Filed since When
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and then brought on the woman from the Loss Mitigation Department. My law firm explained the issue that my Loss Mitigation Application was deemed complete in the letter sent via email that was dated XX/XX/XXXX and that they didnt receive any communication from Click N Close until they received the deny letter via email that was dated XX/XX/XXXX. She repeated back to my law firm what the letter already stated and said that the sale date was set within 37 days so they will not reopen the review or allow me to resubmit. My law firm explained to her again that if Click N Close would have communicated properly's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since When
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and then brought on the woman from the Loss Mitigation Department. My law firm explained the issue that my Loss Mitigation Application was deemed complete in the letter sent via email that was dated XX/XX/XXXX and that they didnt receive any communication from Click N Close until they received the deny letter via email that was dated XX/XX/XXXX. She repeated back to my law firm what the letter already stated and said that the sale date was set within 37 days so they will not reopen the review or allow me to resubmit. My law firm explained to her again that if Click N Close would have communicated properly's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they spoke to a woman in customer service. While she was working on connecting them to Loss Mitigation | 1 |
| State | Complaints |
|---|---|
| they would have been able to provide whatever was requested | 1 |
| Issue | Complaints |
|---|---|
| was emailed to them 3 times on XX/XX/XXXX. They also pointed out that they know they received it in the pdf they sent as they confirmed receipt of the Loss Mitigation Application ( where the authorization was the first page in the attachment ) in an email from them on XX/XX/XXXX with a letter dated XX/XX/XXXX that confirmed receipt of the documents and a complete Loss Mitigation Application. So | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and then brought on the woman from the Loss Mitigation Department. My law firm explained the issue that my Loss Mitigation Application was deemed complete in the letter sent via email that was dated XX/XX/XXXX and that they didnt receive any communication from Click N Close until they received the deny letter via email that was dated XX/XX/XXXX. She repeated back to my law firm what the letter already stated and said that the sale date was set within 37 days so they will not reopen the review or allow me to resubmit. My law firm explained to her again that if Click N Close would have communicated properly has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When they , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and then brought on the woman from the Loss Mitigation Department. My law firm explained the issue that my Loss Mitigation Application was deemed complete in the letter sent via email that was dated XX/XX/XXXX and that they didnt receive any communication from Click N Close until they received the deny letter via email that was dated XX/XX/XXXX. She repeated back to my law firm what the letter already stated and said that the sale date was set within 37 days so they will not reopen the review or allow me to resubmit. My law firm explained to her again that if Click N Close would have communicated properly reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they spoke to a woman in customer service. While she was working on connecting them to Loss Mitigation", and the single most common underlying issue is "was emailed to them 3 times on XX/XX/XXXX. They also pointed out that they know they received it in the pdf they sent as they confirmed receipt of the Loss Mitigation Application ( where the authorization was the first page in the attachment ) in an email from them on XX/XX/XXXX with a letter dated XX/XX/XXXX that confirmed receipt of the documents and a complete Loss Mitigation Application. So".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and then brought on the woman from the Loss Mitigation Department. My law firm explained the issue that my Loss Mitigation Application was deemed complete in the letter sent via email that was dated XX/XX/XXXX and that they didnt receive any communication from Click N Close until they received the deny letter via email that was dated XX/XX/XXXX. She repeated back to my law firm what the letter already stated and said that the sale date was set within 37 days so they will not reopen the review or allow me to resubmit. My law firm explained to her again that if Click N Close would have communicated properly: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and then brought on the woman from the Loss Mitigation Department. My law firm explained the issue that my Loss Mitigation Application was deemed complete in the letter sent via email that was dated XX/XX/XXXX and that they didnt receive any communication from Click N Close until they received the deny letter via email that was dated XX/XX/XXXX. She repeated back to my law firm what the letter already stated and said that the sale date was set within 37 days so they will not reopen the review or allow me to resubmit. My law firm explained to her again that if Click N Close would have communicated properly has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and then brought on the woman from the Loss Mitigation Department. My law firm explained the issue that my Loss Mitigation Application was deemed complete in the letter sent via email that was dated XX/XX/XXXX and that they didnt receive any communication from Click N Close until they received the deny letter via email that was dated XX/XX/XXXX. She repeated back to my law firm what the letter already stated and said that the sale date was set within 37 days so they will not reopen the review or allow me to resubmit. My law firm explained to her again that if Click N Close would have communicated properly has a 0% timely response rate to CFPB complaints.
The most common issue reported against and then brought on the woman from the Loss Mitigation Department. My law firm explained the issue that my Loss Mitigation Application was deemed complete in the letter sent via email that was dated XX/XX/XXXX and that they didnt receive any communication from Click N Close until they received the deny letter via email that was dated XX/XX/XXXX. She repeated back to my law firm what the letter already stated and said that the sale date was set within 37 days so they will not reopen the review or allow me to resubmit. My law firm explained to her again that if Click N Close would have communicated properly is "was emailed to them 3 times on XX/XX/XXXX. They also pointed out that they know they received it in the pdf they sent as they confirmed receipt of the Loss Mitigation Application ( where the authorization was the first page in the attachment ) in an email from them on XX/XX/XXXX with a letter dated XX/XX/XXXX that confirmed receipt of the documents and a complete Loss Mitigation Application. So" in the "they spoke to a woman in customer service. While she was working on connecting them to Loss Mitigation" product category.
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