2026 data Public-data reference. official source

and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
On X
Since

Total complaints

1

Filed since On X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025 complaint mix by product

Total complaints: 1

and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025 complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). online chat: 1 complaints (100.0%), resolution 0.0% online chat 100.0%
  • online chat 1 100.0% 0% relief

How and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
online chat 1

Top Issues

Issue Complaints
but I would insist that the call be recorded and/or any resolution would be put in writing. The Sallie Mae representative advised me that another representative would call me within 48 hours. As of writing 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025

and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX I , giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "online chat", and the single most common underlying issue is "but I would insist that the call be recorded and/or any resolution would be put in writing. The Sallie Mae representative advised me that another representative would call me within 48 hours. As of writing".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025 have?

and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025 respond to complaints on time?

and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025 has a 0% timely response rate to CFPB complaints.

What is the most common complaint about and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025?

The most common issue reported against and their failure to contact me about my concerns dispute their insistence they do so that Sallie Mae does not want to address this issue.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,SC,XXXXX,,Consent provided,Web,2021-02-10,Closed with non-monetary relief,Yes,N/A,4123025 is "but I would insist that the call be recorded and/or any resolution would be put in writing. The Sallie Mae representative advised me that another representative would call me within 48 hours. As of writing" in the "online chat" product category.

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