Total complaints
1
Filed since Duri
2026 data Public-data reference. official source
and the solution offered was watching my balance increase through deferment
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and the solution offered was watching my balance increase through deferment's complaint history from CFPB public records. 1 consumers have filed complaints since Duri. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Duri
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and the solution offered was watching my balance increase through deferment complaint mix by product
- Navient took 1 100.0% – 0% relief
How and the solution offered was watching my balance increase through deferment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Navient took over the Sallie Maes name and I was watching my yearly statements increase like wildfire on the balance of my loans. I had inquired about getting a lower rate | 1 |
Top States
| State | Complaints |
|---|---|
| repayments that kept increasing my balance or payoff. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| or payment options. Again | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and the solution offered was watching my balance increase through deferment
and the solution offered was watching my balance increase through deferment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Duri, and the most recent logged activity is During thi, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and the solution offered was watching my balance increase through deferment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Navient took over the Sallie Maes name and I was watching my yearly statements increase like wildfire on the balance of my loans. I had inquired about getting a lower rate", and the single most common underlying issue is "or payment options. Again".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and the solution offered was watching my balance increase through deferment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and the solution offered was watching my balance increase through deferment have?
and the solution offered was watching my balance increase through deferment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and the solution offered was watching my balance increase through deferment respond to complaints on time?
and the solution offered was watching my balance increase through deferment has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and the solution offered was watching my balance increase through deferment?
The most common issue reported against and the solution offered was watching my balance increase through deferment is "or payment options. Again" in the "Navient took over the Sallie Maes name and I was watching my yearly statements increase like wildfire on the balance of my loans. I had inquired about getting a lower rate" product category.
Read our methodology — how this data is sourced, computed, and verified.
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