Total complaints
1
Filed since C )
2026 data Public-data reference. official source
and the promise therefore violated
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and the promise therefore violated's complaint history from CFPB public records. 1 consumers have filed complaints since C ) . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
C )
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and the promise therefore violated complaint mix by product
- valid amount 1 100.0% – 0% relief
How and the promise therefore violated's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| valid amount without the statement ; D ) an apparent promise on one call was made that the agent was removing the fraudulent account address | 1 |
Top States
| State | Complaints |
|---|---|
| I started to receive robo calls asking me to contact CITI ) ; F ) numerous promises to resolve all the issues without cost | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| which seems not to have been true ; E ) multiple unfulfilled promises that CITI would contact me at my correct account address and / or phone number within a specific number of days ( much later | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and the promise therefore violated
and the promise therefore violated has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to C ) , and the most recent logged activity is C ) promis, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and the promise therefore violated reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "valid amount without the statement ; D ) an apparent promise on one call was made that the agent was removing the fraudulent account address", and the single most common underlying issue is "which seems not to have been true ; E ) multiple unfulfilled promises that CITI would contact me at my correct account address and / or phone number within a specific number of days ( much later".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and the promise therefore violated: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and the promise therefore violated have?
and the promise therefore violated has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and the promise therefore violated respond to complaints on time?
and the promise therefore violated has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and the promise therefore violated?
The most common issue reported against and the promise therefore violated is "which seems not to have been true ; E ) multiple unfulfilled promises that CITI would contact me at my correct account address and / or phone number within a specific number of days ( much later" in the "valid amount without the statement ; D ) an apparent promise on one call was made that the agent was removing the fraudulent account address" product category.
Read our methodology — how this data is sourced, computed, and verified.
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