Total complaints
1
Filed since I ex
2026 data Public-data reference. official source
and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment's complaint history from CFPB public records. 1 consumers have filed complaints since I ex. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
I ex
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment complaint mix by product
- including the 1 100.0% – 0% relief
How and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| including the clothes on my back my vehicles absolutely everything was destroyed with the first hurricane. After I rebuilt and replaced what I could | 1 |
Top States
| State | Complaints |
|---|---|
| and what did you want employed. Now imagine struggling for month after month day after day ready to absolutely give up and then finding a bank that is willing to loan you the money you need to rebuild the your life once again. Now imagine getting that phone call the night before you're supposed to close after everything you've been through and then telling you that they are not able to help you because of your credit. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| all of the contents of the home all of my personal effects right down to my phone or destroyed again .. upon explained this to the advisor | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment
and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I ex, and the most recent logged activity is I explaine, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "including the clothes on my back my vehicles absolutely everything was destroyed with the first hurricane. After I rebuilt and replaced what I could", and the single most common underlying issue is "all of the contents of the home all of my personal effects right down to my phone or destroyed again .. upon explained this to the advisor".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Frequently Asked Questions
How many CFPB complaints does and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment have?
and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment respond to complaints on time?
and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment?
The most common issue reported against and the night before we were set to close I got a phone call from the loan officer stating that they would not be able to proceed with this loan due to the fact that I am 120 days and 90 days past due on student loans and my credit score had gone down over XXXX points due to this. No I don't know if you can imagine what it's like to have your home flooded and lose your vehicles your belongings right down to your clothes all of your memories everything washed away. If that's not bad enough imagine rebuilding and starting to replace everything that you would just lost all the work that it entails to do that all of the money all of the costs involved and imagine another storm comes through and destroys your entire house yet again claiming all of your belongings your vehicles everything. Now imagine struggling due to the fact that the storm also claimed your employment is "all of the contents of the home all of my personal effects right down to my phone or destroyed again .. upon explained this to the advisor" in the "including the clothes on my back my vehicles absolutely everything was destroyed with the first hurricane. After I rebuilt and replaced what I could" product category.
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