Total complaints
1
Filed since AUTH
2026 data Public-data reference. official source
and the Financial Institution
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and the Financial Institution's complaint history from CFPB public records. 1 consumers have filed complaints since AUTH. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
AUTH
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and the Financial Institution complaint mix by product
- on behalf 1 100.0% – 0% relief
How and the Financial Institution's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| on behalf of Mypaydayloan.com | 1 |
Top States
| State | Complaints |
|---|---|
| a reasonable opportunity to act on it. I understand that I may cancel this authorization by providing written notice to the third party processor on behalf of Mypaydayloan.com at least three ( 3 ) business days prior to the payment due date. I further understand that canceling my authorization does not relieve me of the responsibility of paying all amounts due in full. Customer understands that payments through the ACH system are not a condition for credit | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| including any returned unpaid item fees due | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and the Financial Institution
and the Financial Institution has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to AUTH, and the most recent logged activity is AUTHORIZAT, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and the Financial Institution reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "on behalf of Mypaydayloan.com", and the single most common underlying issue is "including any returned unpaid item fees due".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and the Financial Institution: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and the Financial Institution have?
and the Financial Institution has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and the Financial Institution respond to complaints on time?
and the Financial Institution has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and the Financial Institution?
The most common issue reported against and the Financial Institution is "including any returned unpaid item fees due" in the "on behalf of Mypaydayloan.com" product category.
Read our methodology — how this data is sourced, computed, and verified.
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