Total complaints
15
Filed since ( 1
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law's complaint history from CFPB public records. 15 consumers have filed complaints since ( 1 . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
15
Filed since ( 1
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX | 4 |
| if the consumer agrees | 3 |
| a financial institution shall provide a clear and conspicuous disclosure to such consumer | 3 |
| the head of an executive | 3 |
| TransUnion | 1 |
| and Experian have all violated these terms by displaying this information on my credit report. Also | 1 |
| State | Complaints |
|---|---|
| as follows : ( 1 ) Under section 1818 of title 12 | 6 |
| as follows,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 3 |
| 16 CFR 313.7 Form of opt out notice to consumers ; opt out methods. | 3 |
| meaning it is the responsibility of the Consumer Finance Protection Bureau to enforce all of the violations that have been mentioned.,,EQUIFAX | 1 |
| meaning it is the responsibility of the Consumer Finance Protection Bureau to enforce all of the violations that have been mentioned.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,XXXXX,,Consent provided,Web,2024-11-10,Closed with explanation,Yes,N/A,10750098 | 1 |
| meaning it is the responsibility of the Consumer Finance Protection Bureau to enforce all of the violations that have been mentioned.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS | 1 |
| Issue | Complaints |
|---|---|
| and XXXX have all violated these terms by displaying this information on my credit report. I am requesting that the Consumer Financial Protection Bureau perform the duties that it is held up under 15 U.S.C.6805 ENFORCEMENT which states the following : ( a ) In general Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C . 5511 et seq. ] | 4 |
| therefore | 3 |
| of such financial institution 's policies and practices with respect to 6821. Privacy protection for customer information of financial institutions ( a ) Prohibition on obtaining customer information by false pretenses 6805. Enforcement ( a ) In general Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C. 5511 et seq. ] | 3 |
| or legislative agency shall disclose to a consumer reporting agency information from a system of records that a person is responsible for a claim if ( E ) the head of the agency has established procedures to ( iii ) get satisfactory assurances from each consumer reporting agency that the agency is complying with all laws of the United States related to providing consumer credit information ; 15 U.S. Code 6805 - Enforcement ( a ) In general Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C. 5511 et seq. ] | 3 |
| and Experian have all violated these terms by displaying this information on my credit report. I am requesting that the Consumer Financial Protection Bureau perform the duties that it is held up under 15 U.S.C.6805 ENFORCEMENT which states the following : ( a ) In general Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C . 5511 et seq. ] | 1 |
| ( 2 ) Exclusions : ( A ) ( i ) report containing information solely as to transactions or experiences between the consumer and the person making the report ; Reporting Transaction history is illegal. I am requesting that the Consumer Financial Protection Bureau perform the duties that it is held up under 15 U.S.C.6805 ENFORCEMENT which states the following : ( a ) In general Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C . 5511 et seq. ] | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 6803 | 3 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law has accumulated 15 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to ( 1 , and the most recent logged activity is XXXX XXXX , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX", and the single most common underlying issue is "and XXXX have all violated these terms by displaying this information on my credit report. I am requesting that the Consumer Financial Protection Bureau perform the duties that it is held up under 15 U.S.C.6805 ENFORCEMENT which states the following : ( a ) In general Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C . 5511 et seq. ]".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law has a 0% timely response rate to CFPB complaints.
The most common issue reported against and the Federal Trade Commission with respect to financial institutions and other persons subject to their jurisdiction under applicable law is "and XXXX have all violated these terms by displaying this information on my credit report. I am requesting that the Consumer Financial Protection Bureau perform the duties that it is held up under 15 U.S.C.6805 ENFORCEMENT which states the following : ( a ) In general Subject to subtitle B of the Consumer Financial Protection Act of 2010 [ 12 U.S.C . 5511 et seq. ]" in the "XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.