Total complaints
4
Filed since 11.
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows and the failure to disclose in subsequent communications that the communication is from a debt collector's complaint history from CFPB public records. 4 consumers have filed complaints since 11. . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since 11.
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and the failure to disclose in subsequent communications that the communication is from a debt collector's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| which states | 2 |
| XX/XX/XXXX at approximately XXXX XXXX. When I telephoned MPCS | 1 |
| not use any language or symbol on any envelope or in the contents of any communication effected by the mails or telegram that indicates that the debt collector is in the debt collection business or that the communication relates to the collection of a debt '' ( I have also highlighted this violation in Exhibit A ) 15 USC 1692e ( 11 ) | 1 |
| State | Complaints |
|---|---|
| except that this paragraph shall not apply to a formal pleading made in connection with a legal action. Emphasis added. | 2 |
| except that this paragraph shall not apply to a formal pleading made in connection with a legal action. ). When I asked XXXX if this alleged debt had been reported to the credit reporting agencies | 1 |
| except that this paragraph shall not apply to a formal pleading made in connection with a legal action. '' Heritage failed to disclose in their communication via postal mail that they were attempting to collect a debt which violated the FDCPA.,,Heritage Financial Group | 1 |
| Issue | Complaints |
|---|---|
| in addition | 4 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and the failure to disclose in subsequent communications that the communication is from a debt collector has accumulated 4 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 11. , and the most recent logged activity is XXXX. XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and the failure to disclose in subsequent communications that the communication is from a debt collector reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "which states", and the single most common underlying issue is "in addition".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and the failure to disclose in subsequent communications that the communication is from a debt collector: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and the failure to disclose in subsequent communications that the communication is from a debt collector has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
and the failure to disclose in subsequent communications that the communication is from a debt collector has a 0% timely response rate to CFPB complaints.
The most common issue reported against and the failure to disclose in subsequent communications that the communication is from a debt collector is "in addition" in the "which states" product category.
Read our methodology — how this data is sourced, computed, and verified.