Total complaints
1
Filed since Rega
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and the clerk at the branch verified everything matched my mom 's identity and the check. Then's complaint history from CFPB public records. 1 consumers have filed complaints since Rega. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Rega
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and the clerk at the branch verified everything matched my mom 's identity and the check. Then's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I followed the instructions from the call center to the Chase branch in XXXX PA. I went to the XXXX branch 3 times | 1 |
| State | Complaints |
|---|---|
| the clerk called the executive office explaining everything | 1 |
| Issue | Complaints |
|---|---|
| and they kept pointing fingers to everywhere and each time they told us a different solution. The first time we went to the Chase branch in XXXX. Together with my mom in person | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and the clerk at the branch verified everything matched my mom 's identity and the check. Then has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Rega, and the most recent logged activity is Regarding , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and the clerk at the branch verified everything matched my mom 's identity and the check. Then reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I followed the instructions from the call center to the Chase branch in XXXX PA. I went to the XXXX branch 3 times", and the single most common underlying issue is "and they kept pointing fingers to everywhere and each time they told us a different solution. The first time we went to the Chase branch in XXXX. Together with my mom in person".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and the clerk at the branch verified everything matched my mom 's identity and the check. Then: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and the clerk at the branch verified everything matched my mom 's identity and the check. Then has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and the clerk at the branch verified everything matched my mom 's identity and the check. Then has a 0% timely response rate to CFPB complaints.
The most common issue reported against and the clerk at the branch verified everything matched my mom 's identity and the check. Then is "and they kept pointing fingers to everywhere and each time they told us a different solution. The first time we went to the Chase branch in XXXX. Together with my mom in person" in the "I followed the instructions from the call center to the Chase branch in XXXX PA. I went to the XXXX branch 3 times" product category.
Read our methodology — how this data is sourced, computed, and verified.