Total complaints
1
Filed since I re
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and the Alexandrian conduct a comprehensive XXXX forensic audit of their point-of-sale terminal involved in processing my American Express XXXX Gift XXXX XXXX XX/XX/XXXX to determine if there was/is any malicious malware that compromised my gift card and its data to facilitate the theft of funds. All requests were approved by XXXX XXXX XXXX General Manager's complaint history from CFPB public records. 1 consumers have filed complaints since I re. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I re
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and the Alexandrian conduct a comprehensive XXXX forensic audit of their point-of-sale terminal involved in processing my American Express XXXX Gift XXXX XXXX XX/XX/XXXX to determine if there was/is any malicious malware that compromised my gift card and its data to facilitate the theft of funds. All requests were approved by XXXX XXXX XXXX General Manager's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| expiration date and security PIN and the ultimate theft of the {$950.00} balance that was used in the XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| XXXX XXXX XXXX XXXX XXXX | 1 |
| Issue | Complaints |
|---|---|
| my wife and the two desk clerks from the time of check-in of XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and the Alexandrian conduct a comprehensive XXXX forensic audit of their point-of-sale terminal involved in processing my American Express XXXX Gift XXXX XXXX XX/XX/XXXX to determine if there was/is any malicious malware that compromised my gift card and its data to facilitate the theft of funds. All requests were approved by XXXX XXXX XXXX General Manager has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I re, and the most recent logged activity is I requeste, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and the Alexandrian conduct a comprehensive XXXX forensic audit of their point-of-sale terminal involved in processing my American Express XXXX Gift XXXX XXXX XX/XX/XXXX to determine if there was/is any malicious malware that compromised my gift card and its data to facilitate the theft of funds. All requests were approved by XXXX XXXX XXXX General Manager reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "expiration date and security PIN and the ultimate theft of the {$950.00} balance that was used in the XX/XX/XXXX", and the single most common underlying issue is "my wife and the two desk clerks from the time of check-in of XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and the Alexandrian conduct a comprehensive XXXX forensic audit of their point-of-sale terminal involved in processing my American Express XXXX Gift XXXX XXXX XX/XX/XXXX to determine if there was/is any malicious malware that compromised my gift card and its data to facilitate the theft of funds. All requests were approved by XXXX XXXX XXXX General Manager: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and the Alexandrian conduct a comprehensive XXXX forensic audit of their point-of-sale terminal involved in processing my American Express XXXX Gift XXXX XXXX XX/XX/XXXX to determine if there was/is any malicious malware that compromised my gift card and its data to facilitate the theft of funds. All requests were approved by XXXX XXXX XXXX General Manager has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and the Alexandrian conduct a comprehensive XXXX forensic audit of their point-of-sale terminal involved in processing my American Express XXXX Gift XXXX XXXX XX/XX/XXXX to determine if there was/is any malicious malware that compromised my gift card and its data to facilitate the theft of funds. All requests were approved by XXXX XXXX XXXX General Manager has a 0% timely response rate to CFPB complaints.
The most common issue reported against and the Alexandrian conduct a comprehensive XXXX forensic audit of their point-of-sale terminal involved in processing my American Express XXXX Gift XXXX XXXX XX/XX/XXXX to determine if there was/is any malicious malware that compromised my gift card and its data to facilitate the theft of funds. All requests were approved by XXXX XXXX XXXX General Manager is "my wife and the two desk clerks from the time of check-in of XX/XX/XXXX" in the "expiration date and security PIN and the ultimate theft of the {$950.00} balance that was used in the XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.