Total complaints
1
Filed since See
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and that the laptop was structurally sound. In a matter of 2-3 weeks after the repair's complaint history from CFPB public records. 1 consumers have filed complaints since See . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since See
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and that the laptop was structurally sound. In a matter of 2-3 weeks after the repair's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| see attached photo ) | 1 |
| State | Complaints |
|---|---|
| the frame and screen separated in a wide swath starting from the left hinge stopping only at the corner of the right hinge where there were screws ( see photos and videos from XX/XX/XXXX ). This repair was not done satisfactorily and despite me reaching out to XXXX XXXX about it he refused to address this problem unless I paid him an additional {$150.00} for a mechanical issue that did not exist until his attempted repair process ( which required disassembly of several parts of the upper LCD display panel and surrounding elements to replace the screen ). He also failed to repair the laptop in a timely manner. I initially gave the laptop to him with the expectation that it would be repaired within a week. Lastly | 1 |
| Issue | Complaints |
|---|---|
| when I picked up the laptop on XX/XX/XXXX there was a visible gap between the screen and frame with some dried epoxy glue in between. In addition | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and that the laptop was structurally sound. In a matter of 2-3 weeks after the repair has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to See , and the most recent logged activity is See below , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that the laptop was structurally sound. In a matter of 2-3 weeks after the repair reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "see attached photo )", and the single most common underlying issue is "when I picked up the laptop on XX/XX/XXXX there was a visible gap between the screen and frame with some dried epoxy glue in between. In addition".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that the laptop was structurally sound. In a matter of 2-3 weeks after the repair: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and that the laptop was structurally sound. In a matter of 2-3 weeks after the repair has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and that the laptop was structurally sound. In a matter of 2-3 weeks after the repair has a 0% timely response rate to CFPB complaints.
The most common issue reported against and that the laptop was structurally sound. In a matter of 2-3 weeks after the repair is "when I picked up the laptop on XX/XX/XXXX there was a visible gap between the screen and frame with some dried epoxy glue in between. In addition" in the "see attached photo )" product category.
Read our methodology — how this data is sourced, computed, and verified.