and that the fact that I was told 4 payments of {$190.00} was going to bring my card to Current was incorrect and that I should have been asked to schedule 5 payments instead. He then attempted to reassure me that if I make just one more payment of {$190.00} I will finally be current. When I asked him What about the fact that I owe {$210.00}? He seemed unsure of how to answer that question. I also asked about removing the Late Fees

What the CFPB Record Shows About and that the fact that I was told 4 payments of {$190.00} was going to bring my card to Current was incorrect and that I should have been asked to schedule 5 payments instead. He then attempted to reassure me that if I make just one more payment of {$190.00} I will finally be current. When I asked him What about the fact that I owe {$210.00}? He seemed unsure of how to answer that question. I also asked about removing the Late Fees

and that the fact that I was told 4 payments of {$190.00} was going to bring my card to Current was incorrect and that I should have been asked to schedule 5 payments instead. He then attempted to reassure me that if I make just one more payment of {$190.00} I will finally be current. When I asked him What about the fact that I owe {$210.00}? He seemed unsure of how to answer that question. I also asked about removing the Late Fees has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At X, and the most recent logged activity is At XXXX Pa, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and that the fact that I was told 4 payments of {$190.00} was going to bring my card to Current was incorrect and that I should have been asked to schedule 5 payments instead. He then attempted to reassure me that if I make just one more payment of {$190.00} I will finally be current. When I asked him What about the fact that I owe {$210.00}? He seemed unsure of how to answer that question. I also asked about removing the Late Fees reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Bank of America to bring this to their attention", and the single most common underlying issue is "she transferred me to another department. The gentleman who took the call tried to tell me about some Program I was supposedly enrolled in where it could possibly take 6 months. After insisting that I agreed to making 4 payments".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that the fact that I was told 4 payments of {$190.00} was going to bring my card to Current was incorrect and that I should have been asked to schedule 5 payments instead. He then attempted to reassure me that if I make just one more payment of {$190.00} I will finally be current. When I asked him What about the fact that I owe {$210.00}? He seemed unsure of how to answer that question. I also asked about removing the Late Fees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.