Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and that she would walk me through the process right there on the phone. So she talked me through every step I needed to take on the studentaid.gov website to consolidate the defaulted XXXXXXXX XXXX with my XXXXXXXX XXXX during that first call on XX/XX/XXXX. Once we finished all the necessary steps's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and that she would walk me through the process right there on the phone. So she talked me through every step I needed to take on the studentaid.gov website to consolidate the defaulted XXXXXXXX XXXX with my XXXXXXXX XXXX during that first call on XX/XX/XXXX. Once we finished all the necessary steps's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| then once the collection agency contacts them they are able to knock off thousands of dollars in exchange for repayment. Surely there was something that could be done to lower my balance considering that the original loan amount was less than half the current balance | 1 |
| State | Complaints |
|---|---|
| she told me that the consolidation shouldnt take more than a week or two to fully process. | 1 |
| Issue | Complaints |
|---|---|
| but XXXX XXXX told me that XXXX had passed my case on to her agency so negotiating wasnt possible and my only option was to consolidate this XXXXXXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and that she would walk me through the process right there on the phone. So she talked me through every step I needed to take on the studentaid.gov website to consolidate the defaulted XXXXXXXX XXXX with my XXXXXXXX XXXX during that first call on XX/XX/XXXX. Once we finished all the necessary steps has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The second, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that she would walk me through the process right there on the phone. So she talked me through every step I needed to take on the studentaid.gov website to consolidate the defaulted XXXXXXXX XXXX with my XXXXXXXX XXXX during that first call on XX/XX/XXXX. Once we finished all the necessary steps reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "then once the collection agency contacts them they are able to knock off thousands of dollars in exchange for repayment. Surely there was something that could be done to lower my balance considering that the original loan amount was less than half the current balance", and the single most common underlying issue is "but XXXX XXXX told me that XXXX had passed my case on to her agency so negotiating wasnt possible and my only option was to consolidate this XXXXXXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that she would walk me through the process right there on the phone. So she talked me through every step I needed to take on the studentaid.gov website to consolidate the defaulted XXXXXXXX XXXX with my XXXXXXXX XXXX during that first call on XX/XX/XXXX. Once we finished all the necessary steps: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and that she would walk me through the process right there on the phone. So she talked me through every step I needed to take on the studentaid.gov website to consolidate the defaulted XXXXXXXX XXXX with my XXXXXXXX XXXX during that first call on XX/XX/XXXX. Once we finished all the necessary steps has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and that she would walk me through the process right there on the phone. So she talked me through every step I needed to take on the studentaid.gov website to consolidate the defaulted XXXXXXXX XXXX with my XXXXXXXX XXXX during that first call on XX/XX/XXXX. Once we finished all the necessary steps has a 0% timely response rate to CFPB complaints.
The most common issue reported against and that she would walk me through the process right there on the phone. So she talked me through every step I needed to take on the studentaid.gov website to consolidate the defaulted XXXXXXXX XXXX with my XXXXXXXX XXXX during that first call on XX/XX/XXXX. Once we finished all the necessary steps is "but XXXX XXXX told me that XXXX had passed my case on to her agency so negotiating wasnt possible and my only option was to consolidate this XXXXXXXX XXXX" in the "then once the collection agency contacts them they are able to knock off thousands of dollars in exchange for repayment. Surely there was something that could be done to lower my balance considering that the original loan amount was less than half the current balance" product category.
Read our methodology — how this data is sourced, computed, and verified.