Total complaints
1
Filed since The
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and that Navient should not be asking for any kind of deposit. XXXX gave me Navient direct number because she thought I may be talking to some kind of secondary agency. I called Navient back again and spoke with Manager XXXX XXXX told him what was going he then began to tell me about the whole settlement thing again's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since The
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and that Navient should not be asking for any kind of deposit. XXXX gave me Navient direct number because she thought I may be talking to some kind of secondary agency. I called Navient back again and spoke with Manager XXXX XXXX told him what was going he then began to tell me about the whole settlement thing again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XX/XX/XXXX | 1 |
| State | Complaints |
|---|---|
| explained to him unfortunately this is not a feasible option due to my husband being out of work and that we just want to continue paying per our contract. He could not give me a straight answer why it shows we are 200+ days in default even though we were in a recovery program to fix it he said well we are not honoring any contracts or programs set up and would not explain past that why. He then asked to speak with my husband where he continued to pressure and push to settle. Then said what if I lower the deposit would that help my husband said maybe we just do not have the extra money. XXXX said let me see what I can do and you see if you can borrow the money from somewhere or someone. | 1 |
| Issue | Complaints |
|---|---|
| I had never spoke to them before XX/XX/XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and that Navient should not be asking for any kind of deposit. XXXX gave me Navient direct number because she thought I may be talking to some kind of secondary agency. I called Navient back again and spoke with Manager XXXX XXXX told him what was going he then began to tell me about the whole settlement thing again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The next d, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that Navient should not be asking for any kind of deposit. XXXX gave me Navient direct number because she thought I may be talking to some kind of secondary agency. I called Navient back again and spoke with Manager XXXX XXXX told him what was going he then began to tell me about the whole settlement thing again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XX/XX/XXXX", and the single most common underlying issue is "I had never spoke to them before XX/XX/XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that Navient should not be asking for any kind of deposit. XXXX gave me Navient direct number because she thought I may be talking to some kind of secondary agency. I called Navient back again and spoke with Manager XXXX XXXX told him what was going he then began to tell me about the whole settlement thing again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and that Navient should not be asking for any kind of deposit. XXXX gave me Navient direct number because she thought I may be talking to some kind of secondary agency. I called Navient back again and spoke with Manager XXXX XXXX told him what was going he then began to tell me about the whole settlement thing again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and that Navient should not be asking for any kind of deposit. XXXX gave me Navient direct number because she thought I may be talking to some kind of secondary agency. I called Navient back again and spoke with Manager XXXX XXXX told him what was going he then began to tell me about the whole settlement thing again has a 0% timely response rate to CFPB complaints.
The most common issue reported against and that Navient should not be asking for any kind of deposit. XXXX gave me Navient direct number because she thought I may be talking to some kind of secondary agency. I called Navient back again and spoke with Manager XXXX XXXX told him what was going he then began to tell me about the whole settlement thing again is "I had never spoke to them before XX/XX/XXXX" in the "XX/XX/XXXX" product category.
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