Total complaints
1
Filed since Free
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and that my intentions was to pay if I old's complaint history from CFPB public records. 1 consumers have filed complaints since Free. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Free
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and that my intentions was to pay if I old's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| analyzing the documentation. After they admitted that the documents I submitted show no payments behind | 1 |
| State | Complaints |
|---|---|
| otherwise Freedom Mortgage should correct the account and make it current | 1 |
| Issue | Complaints |
|---|---|
| but the answer from XXXX to my calls was negative due to they state that they weren't the servicer on the account and I should contact Freedom Mortgage. After spoke with XXXX XXXX my attorney | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and that my intentions was to pay if I old has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Free, and the most recent logged activity is Freedom Mo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that my intentions was to pay if I old reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "analyzing the documentation. After they admitted that the documents I submitted show no payments behind", and the single most common underlying issue is "but the answer from XXXX to my calls was negative due to they state that they weren't the servicer on the account and I should contact Freedom Mortgage. After spoke with XXXX XXXX my attorney".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that my intentions was to pay if I old: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and that my intentions was to pay if I old has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and that my intentions was to pay if I old has a 0% timely response rate to CFPB complaints.
The most common issue reported against and that my intentions was to pay if I old is "but the answer from XXXX to my calls was negative due to they state that they weren't the servicer on the account and I should contact Freedom Mortgage. After spoke with XXXX XXXX my attorney" in the "analyzing the documentation. After they admitted that the documents I submitted show no payments behind" product category.
Read our methodology — how this data is sourced, computed, and verified.