Total complaints
1
Filed since So t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and that if I verified my account information including my checking account information's complaint history from CFPB public records. 1 consumers have filed complaints since So t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since So t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and that if I verified my account information including my checking account information's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I made an online payment myself XX/XX/18 to Synchrony for {$100.00}. A few days later XX/XX/18 | 1 |
| State | Complaints |
|---|---|
| that I was authorizing them to automatically process payments to my Synchrony account. I was also told that my complaint would take 30 days to investigate before I would be considered for a refund. I asked how could they legally still process a payment if I had removed my checking account information from my profile | 1 |
| Issue | Complaints |
|---|---|
| and was baffled how that happened. I went online XX/XX/18 and removed my checking account information to prevent this from happening again since {$200.00} was paid as promised by then. Days after I removed my bank information | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and that if I verified my account information including my checking account information has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to So t, and the most recent logged activity is So thinkin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that if I verified my account information including my checking account information reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I made an online payment myself XX/XX/18 to Synchrony for {$100.00}. A few days later XX/XX/18", and the single most common underlying issue is "and was baffled how that happened. I went online XX/XX/18 and removed my checking account information to prevent this from happening again since {$200.00} was paid as promised by then. Days after I removed my bank information".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that if I verified my account information including my checking account information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and that if I verified my account information including my checking account information has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and that if I verified my account information including my checking account information has a 0% timely response rate to CFPB complaints.
The most common issue reported against and that if I verified my account information including my checking account information is "and was baffled how that happened. I went online XX/XX/18 and removed my checking account information to prevent this from happening again since {$200.00} was paid as promised by then. Days after I removed my bank information" in the "I made an online payment myself XX/XX/18 to Synchrony for {$100.00}. A few days later XX/XX/18" product category.
Read our methodology — how this data is sourced, computed, and verified.