2026 data Public-data reference. official source

and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question.

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question.'s complaint history from CFPB public records. 1 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
In X
Since

Total complaints

1

Filed since In X

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question. complaint mix by product

Total complaints: 1

and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I called: 1 complaints (100.0%), resolution 0.0% I called 100.0%
  • I called 1 100.0% 0% relief

How and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I called Citi to talk to a representative about this situation. After getting passed around through a half dozen agents 1

Top Issues

Issue Complaints
and created my payment arrangement of {$50.00} per month towards my outstanding balance. The agent then said that the account was sold to XXXX in XX/XX/XXXX 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question.

and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Citi to talk to a representative about this situation. After getting passed around through a half dozen agents", and the single most common underlying issue is "and created my payment arrangement of {$50.00} per month towards my outstanding balance. The agent then said that the account was sold to XXXX in XX/XX/XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question. have?

and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question. respond to complaints on time?

and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question. has a 0% timely response rate to CFPB complaints.

What is the most common complaint about and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question.?

The most common issue reported against and that I needed to contact XXXX to work out payment with them. I had the agent send me the statements of the defunct account in question. is "and created my payment arrangement of {$50.00} per month towards my outstanding balance. The agent then said that the account was sold to XXXX in XX/XX/XXXX" in the "I called Citi to talk to a representative about this situation. After getting passed around through a half dozen agents" product category.

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