Total complaints
2
Filed since In X
2026 data Public-data reference. official source
and that I just had to wait.
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows and that I just had to wait.'s complaint history from CFPB public records. 2 consumers have filed complaints since In X. The company has a 0% timely response rate and has provided relief in 0% of cases.
2
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
0
States Active
In X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and that I just had to wait. complaint mix by product
- per instructions 2 100.0% – 0% relief
How and that I just had to wait.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| per instructions posted on the StudentAid.gov webpage | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| at the time of the initial request I mentioned having previously applied for PSLF and had recently been notified that my loans would soon be transferred to XXXX. The customer service representative assured me that the loan transfer from EdFinancial to XXXX would not affect the fact that I was due a refund since payment would be coming from Treasury. However | 1 |
| at the time of the initial request I mentioned having previously applied for PSLF and had recently been notified that my loans would soon be transferred to Mohela. The customer service representative assured me that the loan transfer from XXXX to Mohela would not affect the fact that I was due a refund since payment would be coming from Treasury. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and that I just had to wait.
and that I just had to wait. has accumulated 2 consumer complaints in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to In X, and the most recent logged activity is In XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that I just had to wait. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "per instructions posted on the StudentAid.gov webpage", and the single most common underlying issue is "at the time of the initial request I mentioned having previously applied for PSLF and had recently been notified that my loans would soon be transferred to XXXX. The customer service representative assured me that the loan transfer from EdFinancial to XXXX would not affect the fact that I was due a refund since payment would be coming from Treasury. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that I just had to wait.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does and that I just had to wait. have?
and that I just had to wait. has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and that I just had to wait. respond to complaints on time?
and that I just had to wait. has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and that I just had to wait.?
The most common issue reported against and that I just had to wait. is "at the time of the initial request I mentioned having previously applied for PSLF and had recently been notified that my loans would soon be transferred to XXXX. The customer service representative assured me that the loan transfer from EdFinancial to XXXX would not affect the fact that I was due a refund since payment would be coming from Treasury. However" in the "per instructions posted on the StudentAid.gov webpage" product category.
Read our methodology — how this data is sourced, computed, and verified.
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