Total complaints
2
Filed since 11.
2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2 consumer complaints filed with the CFPB
This profile shows and that's complaint history from CFPB public records. 2 consumers have filed complaints since 11. . The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
2
Filed since 11.
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and that's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and that no company is currently servicing my loan. As far as I know | 1 |
| I received a call from the account specialist that helped us that Chase would require me to remove my name from the business account in order for it to stay open. So | 1 |
| State | Complaints |
|---|---|
| Mail sent to the business on XX/XX/XXXX was returned by the U.S. Postal Service as Undeliverable as Addressed ( XXXX XXXX XXXX ). I do not have a way to contact the creditor or the servicer for my private student loans to make a payment or request information regarding the loans. | 1 |
| at that time | 1 |
| Issue | Complaints |
|---|---|
| phone number or mailing address. The XXXX XXXX XXXX ( XXXX ) does not list a phone number or website for XXXX. The XXXX lists the address for NCT as XXXX XXXX XXXX | 1 |
| I opted to remove my name so that my partner could keep the account in good standing. When I inquired about the reasons for the closure | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and that has accumulated 2 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 11. , and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and that reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and that no company is currently servicing my loan. As far as I know", and the single most common underlying issue is "phone number or mailing address. The XXXX XXXX XXXX ( XXXX ) does not list a phone number or website for XXXX. The XXXX lists the address for NCT as XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and that: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and that has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.
and that has a 0% timely response rate to CFPB complaints.
The most common issue reported against and that is "phone number or mailing address. The XXXX XXXX XXXX ( XXXX ) does not list a phone number or website for XXXX. The XXXX lists the address for NCT as XXXX XXXX XXXX" in the "and that no company is currently servicing my loan. As far as I know" product category.
Read our methodology — how this data is sourced, computed, and verified.