and tax returns and such. We struggled back and forth with them because the items they were asking for did not line up with the FHA guidelines we were reading and so we questioned them. Every time we did they would come back with the same response. It is a Gateway requirement. As it was getting time to set a closing date they sent an email to us letting us know we would be required to put up money in an escrow for repairs. We began to question this and was asking why it was not going to be rolled into the loan. We further more was asking for a detailed explanation of how this was going to work so we could ensure we would get our money back because we needed it for other items. Then I sent an email that stated I had done some research on their company and how I discovered they had lost their license in other states

What the CFPB Record Shows About and tax returns and such. We struggled back and forth with them because the items they were asking for did not line up with the FHA guidelines we were reading and so we questioned them. Every time we did they would come back with the same response. It is a Gateway requirement. As it was getting time to set a closing date they sent an email to us letting us know we would be required to put up money in an escrow for repairs. We began to question this and was asking why it was not going to be rolled into the loan. We further more was asking for a detailed explanation of how this was going to work so we could ensure we would get our money back because we needed it for other items. Then I sent an email that stated I had done some research on their company and how I discovered they had lost their license in other states

and tax returns and such. We struggled back and forth with them because the items they were asking for did not line up with the FHA guidelines we were reading and so we questioned them. Every time we did they would come back with the same response. It is a Gateway requirement. As it was getting time to set a closing date they sent an email to us letting us know we would be required to put up money in an escrow for repairs. We began to question this and was asking why it was not going to be rolled into the loan. We further more was asking for a detailed explanation of how this was going to work so we could ensure we would get our money back because we needed it for other items. Then I sent an email that stated I had done some research on their company and how I discovered they had lost their license in other states has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I su, and the most recent logged activity is I submitte, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and tax returns and such. We struggled back and forth with them because the items they were asking for did not line up with the FHA guidelines we were reading and so we questioned them. Every time we did they would come back with the same response. It is a Gateway requirement. As it was getting time to set a closing date they sent an email to us letting us know we would be required to put up money in an escrow for repairs. We began to question this and was asking why it was not going to be rolled into the loan. We further more was asking for a detailed explanation of how this was going to work so we could ensure we would get our money back because we needed it for other items. Then I sent an email that stated I had done some research on their company and how I discovered they had lost their license in other states reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "tax returns", and the single most common underlying issue is "estimates for repairs".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and tax returns and such. We struggled back and forth with them because the items they were asking for did not line up with the FHA guidelines we were reading and so we questioned them. Every time we did they would come back with the same response. It is a Gateway requirement. As it was getting time to set a closing date they sent an email to us letting us know we would be required to put up money in an escrow for repairs. We began to question this and was asking why it was not going to be rolled into the loan. We further more was asking for a detailed explanation of how this was going to work so we could ensure we would get our money back because we needed it for other items. Then I sent an email that stated I had done some research on their company and how I discovered they had lost their license in other states: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.