Total complaints
1
Filed since Mont
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and surprisingly saw that I happened to have three credit cards with Amex's complaint history from CFPB public records. 1 consumers have filed complaints since Mont. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Mont
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and surprisingly saw that I happened to have three credit cards with Amex's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| around the end of XXXX | 1 |
| State | Complaints |
|---|---|
| whereas I was only hoping for 2. | 1 |
| Issue | Complaints |
|---|---|
| I was going through my email and saw an email stating I had a balance on the platinum card through an introductory offer | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and surprisingly saw that I happened to have three credit cards with Amex has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Mont, and the most recent logged activity is Months lat, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and surprisingly saw that I happened to have three credit cards with Amex reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "around the end of XXXX", and the single most common underlying issue is "I was going through my email and saw an email stating I had a balance on the platinum card through an introductory offer".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and surprisingly saw that I happened to have three credit cards with Amex: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and surprisingly saw that I happened to have three credit cards with Amex has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and surprisingly saw that I happened to have three credit cards with Amex has a 0% timely response rate to CFPB complaints.
The most common issue reported against and surprisingly saw that I happened to have three credit cards with Amex is "I was going through my email and saw an email stating I had a balance on the platinum card through an introductory offer" in the "around the end of XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.