Total complaints
1
Filed since Bank
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and subsequently transferred to the Risk Management department. Risk management manager ( XXXX XXXX ) said that the bank was at no duty to disclose the nature of the situation '' since it was in the contractual agreement at the time of account opening ''. He informed me that the check had been returned to the maker's complaint history from CFPB public records. 1 consumers have filed complaints since Bank. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Bank
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and subsequently transferred to the Risk Management department. Risk management manager ( XXXX XXXX ) said that the bank was at no duty to disclose the nature of the situation '' since it was in the contractual agreement at the time of account opening ''. He informed me that the check had been returned to the maker's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the long-standing institution that I 've banked with since I was XXXX ( now XXXX ) abruptly closed both my checking and savings account as of XXXX XXXX | 1 |
| State | Complaints |
|---|---|
| and | 1 |
| Issue | Complaints |
|---|---|
| I visited my local branch to accomplish the following transactions : 1 ) open a business investment account for my XXXX and 2 ) to deposit {$50000.00} of my investor 's funds temporarily into my personal savings account to transfer into my XXXX accounts after they were opened. [ The branch advisor said this would be not be a problem | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and subsequently transferred to the Risk Management department. Risk management manager ( XXXX XXXX ) said that the bank was at no duty to disclose the nature of the situation '' since it was in the contractual agreement at the time of account opening ''. He informed me that the check had been returned to the maker has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Bank, and the most recent logged activity is Bank of Am, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and subsequently transferred to the Risk Management department. Risk management manager ( XXXX XXXX ) said that the bank was at no duty to disclose the nature of the situation '' since it was in the contractual agreement at the time of account opening ''. He informed me that the check had been returned to the maker reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the long-standing institution that I 've banked with since I was XXXX ( now XXXX ) abruptly closed both my checking and savings account as of XXXX XXXX", and the single most common underlying issue is "I visited my local branch to accomplish the following transactions : 1 ) open a business investment account for my XXXX and 2 ) to deposit {$50000.00} of my investor 's funds temporarily into my personal savings account to transfer into my XXXX accounts after they were opened. [ The branch advisor said this would be not be a problem".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and subsequently transferred to the Risk Management department. Risk management manager ( XXXX XXXX ) said that the bank was at no duty to disclose the nature of the situation '' since it was in the contractual agreement at the time of account opening ''. He informed me that the check had been returned to the maker: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and subsequently transferred to the Risk Management department. Risk management manager ( XXXX XXXX ) said that the bank was at no duty to disclose the nature of the situation '' since it was in the contractual agreement at the time of account opening ''. He informed me that the check had been returned to the maker has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and subsequently transferred to the Risk Management department. Risk management manager ( XXXX XXXX ) said that the bank was at no duty to disclose the nature of the situation '' since it was in the contractual agreement at the time of account opening ''. He informed me that the check had been returned to the maker has a 0% timely response rate to CFPB complaints.
The most common issue reported against and subsequently transferred to the Risk Management department. Risk management manager ( XXXX XXXX ) said that the bank was at no duty to disclose the nature of the situation '' since it was in the contractual agreement at the time of account opening ''. He informed me that the check had been returned to the maker is "I visited my local branch to accomplish the following transactions : 1 ) open a business investment account for my XXXX and 2 ) to deposit {$50000.00} of my investor 's funds temporarily into my personal savings account to transfer into my XXXX accounts after they were opened. [ The branch advisor said this would be not be a problem" in the "the long-standing institution that I 've banked with since I was XXXX ( now XXXX ) abruptly closed both my checking and savings account as of XXXX XXXX" product category.
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