Total complaints
1
Filed since The
2026 data Public-data reference. official source
and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated's complaint history from CFPB public records. 1 consumers have filed complaints since The . The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
The
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated complaint mix by product
- they simply 1 100.0% – 0% relief
How and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| they simply paid off the original servicer in this case Nelnet '' and opened with a new servicer in my case XXXX XXXX '' and made a note on my Nelnet that the loans had been transferred | 1 |
Top States
| State | Complaints |
|---|---|
| I would have left it alone. I was under the impression doing the right thing | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| and that those loans were deferred. The kept all the late payments of 120 days past due or more '' on all 14 accounts which remain on my report even after PAYING ALL DEBT IN FULL. No | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated
and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to The , and the most recent logged activity is The depart, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they simply paid off the original servicer in this case Nelnet '' and opened with a new servicer in my case XXXX XXXX '' and made a note on my Nelnet that the loans had been transferred", and the single most common underlying issue is "and that those loans were deferred. The kept all the late payments of 120 days past due or more '' on all 14 accounts which remain on my report even after PAYING ALL DEBT IN FULL. No".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Frequently Asked Questions
How many CFPB complaints does and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated have?
and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated respond to complaints on time?
and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated has a 0% timely response rate to CFPB complaints.
What is the most common complaint about and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated?
The most common issue reported against and still they report 180 days past due '' reported : XX/XX/XXXX {$3000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$3500.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4300.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$5000.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1700.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$640.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$1800.00} current payment status XXXX days late '' Transferred '' XX/XX/XXXX {$4500.00} current payment status XXXX days late '' Transferred '' Nelnet claims they have nothing to do with the Department of Education and the agreement made between us. Even thought on my credit report it literally reads DEPT OF ED / NELNET. They claim they don't have to remove anything nor are they going to. I honestly wouldn't have rehabilitated is "and that those loans were deferred. The kept all the late payments of 120 days past due or more '' on all 14 accounts which remain on my report even after PAYING ALL DEBT IN FULL. No" in the "they simply paid off the original servicer in this case Nelnet '' and opened with a new servicer in my case XXXX XXXX '' and made a note on my Nelnet that the loans had been transferred" product category.
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