and still nothing was resolved. The manager spent the time defending their actions and even lying to me saying that the company did not send the notice on XX/XX/XXXX like the previous representative stated they did. They failed to take responsibility on the improper practice they provided to me. Now I am left with shear humiliation

What the CFPB Record Shows About and still nothing was resolved. The manager spent the time defending their actions and even lying to me saying that the company did not send the notice on XX/XX/XXXX like the previous representative stated they did. They failed to take responsibility on the improper practice they provided to me. Now I am left with shear humiliation

and still nothing was resolved. The manager spent the time defending their actions and even lying to me saying that the company did not send the notice on XX/XX/XXXX like the previous representative stated they did. They failed to take responsibility on the improper practice they provided to me. Now I am left with shear humiliation has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to That, and the most recent logged activity is That night, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, and still nothing was resolved. The manager spent the time defending their actions and even lying to me saying that the company did not send the notice on XX/XX/XXXX like the previous representative stated they did. They failed to take responsibility on the improper practice they provided to me. Now I am left with shear humiliation reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the rep name XXXX who took my call wanted to direct me to the recovery dept again. I demanded to speak to a manager", and the single most common underlying issue is "I took my time and explained my concern. The manager did listened but he then spent the time justifying everything that was done and failed to addressed the fact that the car got repossessed w/o notification and that the company can not provide any information concerning the where about of the car. This manager state that the company is not obligated to send notices for repossessed. Even after I stated that the company usually does and that there is no document sent stating the company does not have to send notice. The manager stated that they tried calling a phone number on file which was active and did not get a response. When asked what number was used to call".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and still nothing was resolved. The manager spent the time defending their actions and even lying to me saying that the company did not send the notice on XX/XX/XXXX like the previous representative stated they did. They failed to take responsibility on the improper practice they provided to me. Now I am left with shear humiliation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.