Total complaints
1
Filed since I we
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and still no access to my bank account.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,98038,,Consent provided,Web,2015-12-24,Closed with non-monetary relief,Yes,No,1715928's complaint history from CFPB public records. 1 consumers have filed complaints since I we. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I we
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and still no access to my bank account.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,98038,,Consent provided,Web,2015-12-24,Closed with non-monetary relief,Yes,No,1715928's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| so I could gain access to my bank account. After the payment was made | 1 |
| Issue | Complaints |
|---|---|
| but after checking with the manager she came back and said it refreshes after midnight. I asked why I can not access my bank account as this is separate from the auto insurance division. I even went as far as stating that this is ransoming my financial product ( by stating they were kidnapping my account ) | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and still no access to my bank account.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,98038,,Consent provided,Web,2015-12-24,Closed with non-monetary relief,Yes,No,1715928 has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I we, and the most recent logged activity is I went ahe, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and still no access to my bank account.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,98038,,Consent provided,Web,2015-12-24,Closed with non-monetary relief,Yes,No,1715928 reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "so I could gain access to my bank account. After the payment was made", and the single most common underlying issue is "but after checking with the manager she came back and said it refreshes after midnight. I asked why I can not access my bank account as this is separate from the auto insurance division. I even went as far as stating that this is ransoming my financial product ( by stating they were kidnapping my account )".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and still no access to my bank account.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,98038,,Consent provided,Web,2015-12-24,Closed with non-monetary relief,Yes,No,1715928: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and still no access to my bank account.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,98038,,Consent provided,Web,2015-12-24,Closed with non-monetary relief,Yes,No,1715928 has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and still no access to my bank account.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,98038,,Consent provided,Web,2015-12-24,Closed with non-monetary relief,Yes,No,1715928 has a 0% timely response rate to CFPB complaints.
The most common issue reported against and still no access to my bank account.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,WA,98038,,Consent provided,Web,2015-12-24,Closed with non-monetary relief,Yes,No,1715928 is "but after checking with the manager she came back and said it refreshes after midnight. I asked why I can not access my bank account as this is separate from the auto insurance division. I even went as far as stating that this is ransoming my financial product ( by stating they were kidnapping my account )" in the "so I could gain access to my bank account. After the payment was made" product category.
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