Total complaints
1
Filed since As s
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and still is's complaint history from CFPB public records. 1 consumers have filed complaints since As s. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As s
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and still is's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my HELOC with B of A tripled in XXXX of XXXX after 10 years of making payments. I immediately called B of A hoping to refinance. They told me over the phone that I was not eligible because my home has no equity. In their response letter | 1 |
| State | Complaints |
|---|---|
| underwater. That offer was rejected. I was told by my customer service agent | 1 |
| Issue | Complaints |
|---|---|
| because I was in the modification process. In their response letter | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and still is has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As s, and the most recent logged activity is As stated , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and still is reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my HELOC with B of A tripled in XXXX of XXXX after 10 years of making payments. I immediately called B of A hoping to refinance. They told me over the phone that I was not eligible because my home has no equity. In their response letter", and the single most common underlying issue is "because I was in the modification process. In their response letter".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and still is: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and still is has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and still is has a 0% timely response rate to CFPB complaints.
The most common issue reported against and still is is "because I was in the modification process. In their response letter" in the "my HELOC with B of A tripled in XXXX of XXXX after 10 years of making payments. I immediately called B of A hoping to refinance. They told me over the phone that I was not eligible because my home has no equity. In their response letter" product category.
Read our methodology — how this data is sourced, computed, and verified.