Total complaints
1
Filed since Free
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and still get smart in their responses. I will not stop until everything is corrected and my credit is fixed. The bank has taken advantage of me on closing costs on the loan prior to this one with XXXX in closing costs!!! Absurd .. my aunt is a closing attorney that is retired. I had the main agent I was working with lie to me about saving me money on closing costs then never return my emails or answer his phone again. This is a very shameful dishonest bank. They are unremorseful nor do they care that they destroy people 's credit when they sent the incorrect paperwork. I have sent it back to them. They still claim I have not. My rate is still outrageously high even after destroying my credit. Please suggest a different bank I could use's complaint history from CFPB public records. 1 consumers have filed complaints since Free. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Free
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and still get smart in their responses. I will not stop until everything is corrected and my credit is fixed. The bank has taken advantage of me on closing costs on the loan prior to this one with XXXX in closing costs!!! Absurd .. my aunt is a closing attorney that is retired. I had the main agent I was working with lie to me about saving me money on closing costs then never return my emails or answer his phone again. This is a very shameful dishonest bank. They are unremorseful nor do they care that they destroy people 's credit when they sent the incorrect paperwork. I have sent it back to them. They still claim I have not. My rate is still outrageously high even after destroying my credit. Please suggest a different bank I could use's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| not listen | 1 |
| State | Complaints |
|---|---|
| or provide a list if possible. This bank is very unethical. I met one honest person after 10 agents where he admitted the rate they were giving me was not right but there was nothing he can do about it. That guy deserves a raise. It's sad it takes 10 Agents 2 phone calls | 1 |
| Issue | Complaints |
|---|---|
| and totally unwilling to care. They sent me the wrong paperwork | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and still get smart in their responses. I will not stop until everything is corrected and my credit is fixed. The bank has taken advantage of me on closing costs on the loan prior to this one with XXXX in closing costs!!! Absurd .. my aunt is a closing attorney that is retired. I had the main agent I was working with lie to me about saving me money on closing costs then never return my emails or answer his phone again. This is a very shameful dishonest bank. They are unremorseful nor do they care that they destroy people 's credit when they sent the incorrect paperwork. I have sent it back to them. They still claim I have not. My rate is still outrageously high even after destroying my credit. Please suggest a different bank I could use has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Free, and the most recent logged activity is Freedom Mo, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and still get smart in their responses. I will not stop until everything is corrected and my credit is fixed. The bank has taken advantage of me on closing costs on the loan prior to this one with XXXX in closing costs!!! Absurd .. my aunt is a closing attorney that is retired. I had the main agent I was working with lie to me about saving me money on closing costs then never return my emails or answer his phone again. This is a very shameful dishonest bank. They are unremorseful nor do they care that they destroy people 's credit when they sent the incorrect paperwork. I have sent it back to them. They still claim I have not. My rate is still outrageously high even after destroying my credit. Please suggest a different bank I could use reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "not listen", and the single most common underlying issue is "and totally unwilling to care. They sent me the wrong paperwork".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and still get smart in their responses. I will not stop until everything is corrected and my credit is fixed. The bank has taken advantage of me on closing costs on the loan prior to this one with XXXX in closing costs!!! Absurd .. my aunt is a closing attorney that is retired. I had the main agent I was working with lie to me about saving me money on closing costs then never return my emails or answer his phone again. This is a very shameful dishonest bank. They are unremorseful nor do they care that they destroy people 's credit when they sent the incorrect paperwork. I have sent it back to them. They still claim I have not. My rate is still outrageously high even after destroying my credit. Please suggest a different bank I could use: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and still get smart in their responses. I will not stop until everything is corrected and my credit is fixed. The bank has taken advantage of me on closing costs on the loan prior to this one with XXXX in closing costs!!! Absurd .. my aunt is a closing attorney that is retired. I had the main agent I was working with lie to me about saving me money on closing costs then never return my emails or answer his phone again. This is a very shameful dishonest bank. They are unremorseful nor do they care that they destroy people 's credit when they sent the incorrect paperwork. I have sent it back to them. They still claim I have not. My rate is still outrageously high even after destroying my credit. Please suggest a different bank I could use has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and still get smart in their responses. I will not stop until everything is corrected and my credit is fixed. The bank has taken advantage of me on closing costs on the loan prior to this one with XXXX in closing costs!!! Absurd .. my aunt is a closing attorney that is retired. I had the main agent I was working with lie to me about saving me money on closing costs then never return my emails or answer his phone again. This is a very shameful dishonest bank. They are unremorseful nor do they care that they destroy people 's credit when they sent the incorrect paperwork. I have sent it back to them. They still claim I have not. My rate is still outrageously high even after destroying my credit. Please suggest a different bank I could use has a 0% timely response rate to CFPB complaints.
The most common issue reported against and still get smart in their responses. I will not stop until everything is corrected and my credit is fixed. The bank has taken advantage of me on closing costs on the loan prior to this one with XXXX in closing costs!!! Absurd .. my aunt is a closing attorney that is retired. I had the main agent I was working with lie to me about saving me money on closing costs then never return my emails or answer his phone again. This is a very shameful dishonest bank. They are unremorseful nor do they care that they destroy people 's credit when they sent the incorrect paperwork. I have sent it back to them. They still claim I have not. My rate is still outrageously high even after destroying my credit. Please suggest a different bank I could use is "and totally unwilling to care. They sent me the wrong paperwork" in the "not listen" product category.
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