Total complaints
3
Filed since Disp
3 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3 consumer complaints filed with the CFPB
This profile shows and status Appears on XXXX only Violations : Can not be verified under FCRA 1681i Inaccurate due to missing data 1681e ( b ) Metro 2 Violations : All critical fields missing : Account Type's complaint history from CFPB public records. 3 consumers have filed complaints since Disp. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
3
Filed since Disp
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and status Appears on XXXX only Violations : Can not be verified under FCRA 1681i Inaccurate due to missing data 1681e ( b ) Metro 2 Violations : All critical fields missing : Account Type's 3 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the other {$2300.00} Official XXXX statement : Balance of {$2900.00} due XX/XX/XXXX Violations : Conflicting balances and duplicate tradelines No master promissory note or original loan documentation provided Unverifiable under FCRA XXXX Inaccurate under XXXX ( b ) XXXX XXXX Violations : Portfolio Type ( Field XXXX ) improperly categorized Account Type ( Field XXXX ) inconsistent between Education and Installment Missing Compliance Code ( Field XXXX ) no indicator of dispute Duplicate balance reporting does not align with current lender records XXXX. XXXX XXXX XXXX Bank Opened XX/XX/XXXX Experian : Secured Card with {$270.00} Equifax : Open Account with {$13.00} TransUnion : Open Account with {$270.00} Violations : Conflicting balances and account types No verification provided Violates FCRA 1681e ( b ) and 1681i Metro 2 Violations : Account Type ( Field XXXX ) mismatched classifications Portfolio Type ( Field XXXX ) inconsistent reporting Balance discrepancies noncompliant across bureaus Furnisher information variations XXXX. XXXX XXXX Account Ending in XXXX Experian : No balance listed XXXX XXXX XXXXXXXX XXXX {$0.00} balance Violations : Incomplete and inconsistent data No payment history or status Violates FCRA XXXX ( b ) | 3 |
| State | Complaints |
|---|---|
| Status | 3 |
| Issue | Complaints |
|---|---|
| yet still shows {$1100.00} balance Violations : Misleading reporting of balance on a closed account Inaccurate and unverifiable under FCRA 1681e ( b ) Impacts creditworthiness | 3 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and status Appears on XXXX only Violations : Can not be verified under FCRA 1681i Inaccurate due to missing data 1681e ( b ) Metro 2 Violations : All critical fields missing : Account Type has accumulated 3 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Disp, and the most recent logged activity is Disputed A, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and status Appears on XXXX only Violations : Can not be verified under FCRA 1681i Inaccurate due to missing data 1681e ( b ) Metro 2 Violations : All critical fields missing : Account Type reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the other {$2300.00} Official XXXX statement : Balance of {$2900.00} due XX/XX/XXXX Violations : Conflicting balances and duplicate tradelines No master promissory note or original loan documentation provided Unverifiable under FCRA XXXX Inaccurate under XXXX ( b ) XXXX XXXX Violations : Portfolio Type ( Field XXXX ) improperly categorized Account Type ( Field XXXX ) inconsistent between Education and Installment Missing Compliance Code ( Field XXXX ) no indicator of dispute Duplicate balance reporting does not align with current lender records XXXX. XXXX XXXX XXXX Bank Opened XX/XX/XXXX Experian : Secured Card with {$270.00} Equifax : Open Account with {$13.00} TransUnion : Open Account with {$270.00} Violations : Conflicting balances and account types No verification provided Violates FCRA 1681e ( b ) and 1681i Metro 2 Violations : Account Type ( Field XXXX ) mismatched classifications Portfolio Type ( Field XXXX ) inconsistent reporting Balance discrepancies noncompliant across bureaus Furnisher information variations XXXX. XXXX XXXX Account Ending in XXXX Experian : No balance listed XXXX XXXX XXXXXXXX XXXX {$0.00} balance Violations : Incomplete and inconsistent data No payment history or status Violates FCRA XXXX ( b )", and the single most common underlying issue is "yet still shows {$1100.00} balance Violations : Misleading reporting of balance on a closed account Inaccurate and unverifiable under FCRA 1681e ( b ) Impacts creditworthiness".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and status Appears on XXXX only Violations : Can not be verified under FCRA 1681i Inaccurate due to missing data 1681e ( b ) Metro 2 Violations : All critical fields missing : Account Type: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and status Appears on XXXX only Violations : Can not be verified under FCRA 1681i Inaccurate due to missing data 1681e ( b ) Metro 2 Violations : All critical fields missing : Account Type has received 3 consumer complaints filed with the Consumer Financial Protection Bureau.
and status Appears on XXXX only Violations : Can not be verified under FCRA 1681i Inaccurate due to missing data 1681e ( b ) Metro 2 Violations : All critical fields missing : Account Type has a 0% timely response rate to CFPB complaints.
The most common issue reported against and status Appears on XXXX only Violations : Can not be verified under FCRA 1681i Inaccurate due to missing data 1681e ( b ) Metro 2 Violations : All critical fields missing : Account Type is "yet still shows {$1100.00} balance Violations : Misleading reporting of balance on a closed account Inaccurate and unverifiable under FCRA 1681e ( b ) Impacts creditworthiness" in the "the other {$2300.00} Official XXXX statement : Balance of {$2900.00} due XX/XX/XXXX Violations : Conflicting balances and duplicate tradelines No master promissory note or original loan documentation provided Unverifiable under FCRA XXXX Inaccurate under XXXX ( b ) XXXX XXXX Violations : Portfolio Type ( Field XXXX ) improperly categorized Account Type ( Field XXXX ) inconsistent between Education and Installment Missing Compliance Code ( Field XXXX ) no indicator of dispute Duplicate balance reporting does not align with current lender records XXXX. XXXX XXXX XXXX Bank Opened XX/XX/XXXX Experian : Secured Card with {$270.00} Equifax : Open Account with {$13.00} TransUnion : Open Account with {$270.00} Violations : Conflicting balances and account types No verification provided Violates FCRA 1681e ( b ) and 1681i Metro 2 Violations : Account Type ( Field XXXX ) mismatched classifications Portfolio Type ( Field XXXX ) inconsistent reporting Balance discrepancies noncompliant across bureaus Furnisher information variations XXXX. XXXX XXXX Account Ending in XXXX Experian : No balance listed XXXX XXXX XXXXXXXX XXXX {$0.00} balance Violations : Incomplete and inconsistent data No payment history or status Violates FCRA XXXX ( b )" product category.
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