Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows and spoke with XXXX from XXXX ( XXXX apparently has several different names and companies they are affiliated with ). XXXX advised that there was never a confirmed reservation under my name's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How and spoke with XXXX from XXXX ( XXXX apparently has several different names and companies they are affiliated with ). XXXX advised that there was never a confirmed reservation under my name's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Citi sent an online letter stating I was responsible for the charge ( {$3200.00} ) and marked my dispute as resolved ''. I was shocked and extremely disappointed that Citi did not protect me from this scamming company and refund my money. I called the Citi billing dispute center to speak to someone for an explanation. They stated that they tried to get XXXX to refund my money | 1 |
| State | Complaints |
|---|---|
| and she stated that I was not in violation of the cancelation policy. XXXX stated she would file a chargeback that would take XXXX business days | 1 |
| Issue | Complaints |
|---|---|
| thus | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
and spoke with XXXX from XXXX ( XXXX apparently has several different names and companies they are affiliated with ). XXXX advised that there was never a confirmed reservation under my name has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, and spoke with XXXX from XXXX ( XXXX apparently has several different names and companies they are affiliated with ). XXXX advised that there was never a confirmed reservation under my name reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Citi sent an online letter stating I was responsible for the charge ( {$3200.00} ) and marked my dispute as resolved ''. I was shocked and extremely disappointed that Citi did not protect me from this scamming company and refund my money. I called the Citi billing dispute center to speak to someone for an explanation. They stated that they tried to get XXXX to refund my money", and the single most common underlying issue is "thus".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating and spoke with XXXX from XXXX ( XXXX apparently has several different names and companies they are affiliated with ). XXXX advised that there was never a confirmed reservation under my name: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
and spoke with XXXX from XXXX ( XXXX apparently has several different names and companies they are affiliated with ). XXXX advised that there was never a confirmed reservation under my name has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
and spoke with XXXX from XXXX ( XXXX apparently has several different names and companies they are affiliated with ). XXXX advised that there was never a confirmed reservation under my name has a 0% timely response rate to CFPB complaints.
The most common issue reported against and spoke with XXXX from XXXX ( XXXX apparently has several different names and companies they are affiliated with ). XXXX advised that there was never a confirmed reservation under my name is "thus" in the "Citi sent an online letter stating I was responsible for the charge ( {$3200.00} ) and marked my dispute as resolved ''. I was shocked and extremely disappointed that Citi did not protect me from this scamming company and refund my money. I called the Citi billing dispute center to speak to someone for an explanation. They stated that they tried to get XXXX to refund my money" product category.
Read our methodology — how this data is sourced, computed, and verified.